{"id":2189,"date":"2025-05-14T09:11:00","date_gmt":"2025-05-14T09:11:00","guid":{"rendered":"https:\/\/hostex.io\/blog\/?p=2189"},"modified":"2026-11-12T01:56:46","modified_gmt":"2026-11-12T01:56:46","slug":"airbnb-security-deposit","status":"publish","type":"post","link":"https:\/\/hostex.io\/blog\/fr\/airbnb-security-deposit\/","title":{"rendered":"Caution Airbnb\u00a0: Tout ce que les h\u00f4tes doivent savoir"},"content":{"rendered":"<p>Si vous \u00eates un h\u00f4te de location \u00e0 court terme, vous vous \u00eates probablement demand\u00e9 si vous devriez <a href=\"https:\/\/hostex.io\/help\/security-deposit\/\">collecter un d\u00e9p\u00f4t de garantie Airbnb<\/a>Cette petite mais importante \u00e9tape peut offrir une protection contre <a href=\"https:\/\/hostex.io\/blog\/airbnb-damage-policy\/\">dommages inattendus<\/a> ou des violations de r\u00e8gles. <\/p>\n\n\n\n<p>Cependant, de nombreux h\u00f4tes h\u00e9sitent sur le montant \u00e0 facturer, les modalit\u00e9s de collecte, voire m\u00eame la n\u00e9cessit\u00e9 de cette facturation. Ce guide vous explique tout ce que vous devez savoir pour prendre des d\u00e9cisions \u00e9clair\u00e9es et sereines.<\/p>\n\n\n\n<p><em>Des outils comme <a href=\"https:\/\/hostex.io\/\">Hostex<\/a> peut simplifier le processus de d\u00e9p\u00f4t. Cependant, ce n&#039;est qu&#039;une des nombreuses fonctionnalit\u00e9s puissantes qu&#039;il offre. <\/em><\/p>\n\n\n\n<p><em>Pour seulement $4,9 par mois, Hostex automatise plus de 70% de vos t\u00e2ches quotidiennes de location \u00e0 court terme, vous permettant de vous concentrer sur ce qui compte le plus.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/hostex.io\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-1024x413.png\" alt=\"\" class=\"wp-image-2045\" srcset=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-1024x413.png 1024w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-300x121.png 300w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-768x310.png 768w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-1536x620.png 1536w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-2048x827.png 2048w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/04\/Hostex-Let-bots-manage-your-short-term-rentals-18x7.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Qu&#039;est-ce qu&#039;un d\u00e9p\u00f4t de garantie Airbnb ?<\/strong><\/h2>\n\n\n\n<p>Un d\u00e9p\u00f4t de garantie Airbnb est une somme d&#039;argent fixe que les h\u00f4tes collectent aupr\u00e8s des voyageurs. Il constitue une protection financi\u00e8re en cas de dommages mat\u00e9riels ou de violation du r\u00e8glement.<\/p>\n\n\n\n<p>To clarify, this is not an extra fee charged immediately. <\/p>\n\n\n\n<p>L&#039;objectif est simple\u00a0: encourager un comportement responsable des clients et couvrir les \u00e9ventuels frais de r\u00e9paration ou de nettoyage. Si aucun dommage n&#039;est signal\u00e9, la caution est int\u00e9gralement remboursable.<\/p>\n\n\n\n<p>En bref, c&#039;est une garantie pour les deux parties. Cela rassure les h\u00f4tes tout en incitant les voyageurs \u00e0 respecter les lieux.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Devez-vous exiger un d\u00e9p\u00f4t de garantie ?<\/strong><\/h2>\n\n\n\n<p>Before weighing the benefits and drawbacks, confirm that Airbnb permits your listing to collect a deposit. Your property\u2019s value or your risk tolerance does not override Airbnb\u2019s restrictions.<\/p>\n\n\n\n<p><strong>Avantages<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offre une protection en cas de dommages mat\u00e9riels.<\/li>\n\n\n\n<li>Encourage les invit\u00e9s \u00e0 suivre plus attentivement les r\u00e8gles de la maison.<\/li>\n\n\n\n<li>Ajoute un sentiment de professionnalisme et de responsabilit\u00e9 \u00e0 votre annonce.<\/li>\n<\/ul>\n\n\n\n<p><strong>Inconv\u00e9nients<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cela peut d\u00e9courager les r\u00e9servations, en particulier de la part des clients soucieux de leur budget.<\/li>\n\n\n\n<li>Cela peut conduire \u00e0 des conflits qui prennent du temps et de l\u2019\u00e9nergie \u00e0 r\u00e9soudre.<\/li>\n\n\n\n<li>Ajoute des \u00e9tapes suppl\u00e9mentaires qui pourraient compliquer le processus de r\u00e9servation.<\/li>\n<\/ul>\n\n\n\n<p><strong>Quand il est judicieux de demander un acompte<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Votre propri\u00e9t\u00e9 comprend des objets de valeur ou fragiles.<\/li>\n\n\n\n<li>Vous accueillez des s\u00e9jours plus longs, de grands groupes ou des \u00e9v\u00e9nements.<\/li>\n\n\n\n<li>Vous avez d\u00e9j\u00e0 eu des probl\u00e8mes de dommages ou de violations de r\u00e8gles.<\/li>\n<\/ul>\n\n\n\n<p><strong>Quand vous pourriez l&#039;\u00e9viter<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Votre annonce est \u00e9conomique et simple \u00e0 entretenir.<\/li>\n\n\n\n<li>Vous privil\u00e9giez les r\u00e9servations fluides et sans friction.<\/li>\n\n\n\n<li>Vous comptez sur AirCover d&#039;Airbnb pour une protection de base.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/short-term-rental-Security-Deposit.jpg\" alt=\"Caution Airbnb\u00a0: notions de base\u00a0: tout ce que les h\u00f4tes doivent savoir\" class=\"wp-image-2193\" title=\"Caution Airbnb\u00a0: notions de base\u00a0: tout ce que les h\u00f4tes doivent savoir\" srcset=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/short-term-rental-Security-Deposit.jpg 1000w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/short-term-rental-Security-Deposit-300x200.jpg 300w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/short-term-rental-Security-Deposit-768x512.jpg 768w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/short-term-rental-Security-Deposit-18x12.jpg 18w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quel montant de d\u00e9p\u00f4t de garantie devriez-vous demander\u00a0?<\/strong><\/h2>\n\n\n\n<p>D\u00e9finir le montant appropri\u00e9 pour votre <strong>D\u00e9p\u00f4t de garantie Airbnb<\/strong> est crucial. Assurez-vous qu&#039;il soit suffisant pour prot\u00e9ger votre propri\u00e9t\u00e9, sans pour autant dissuader les clients potentiels. Voici une approche simple pour vous aider \u00e0 d\u00e9terminer le montant appropri\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Formule de base pour fixer un d\u00e9p\u00f4t de garantie<\/strong><\/h3>\n\n\n\n<p>Tenez compte de ces facteurs lors du calcul de votre d\u00e9p\u00f4t de garantie\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Valeur de la propri\u00e9t\u00e9<\/strong>:Plus votre propri\u00e9t\u00e9 a de valeur, plus le d\u00e9p\u00f4t devra \u00eatre \u00e9lev\u00e9.<\/li>\n\n\n\n<li><strong>Nombre d&#039;invit\u00e9s<\/strong>:Des groupes plus importants peuvent augmenter le risque de dommages, n\u00e9cessitant un d\u00e9p\u00f4t plus \u00e9lev\u00e9.<\/li>\n\n\n\n<li><strong>Dur\u00e9e du s\u00e9jour<\/strong>:Les s\u00e9jours plus longs peuvent n\u00e9cessiter un d\u00e9p\u00f4t plus important pour tenir compte des risques potentiels au fil du temps.<\/li>\n<\/ul>\n\n\n\n<p>Exemples de montants de d\u00e9p\u00f4t\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>$100<\/strong>: Ce tarif est g\u00e9n\u00e9ralement r\u00e9serv\u00e9 aux petites propri\u00e9t\u00e9s ou aux annonces \u00e0 petit budget. Il est suffisant pour couvrir les dommages l\u00e9gers ou les frais de nettoyage, mais suffisamment bas pour encourager les r\u00e9servations.<\/li>\n\n\n\n<li><strong>$250<\/strong>: Ce tarif est courant pour les propri\u00e9t\u00e9s de milieu de gamme ou les maisons offrant quelques commodit\u00e9s suppl\u00e9mentaires. Il s&#039;agit d&#039;un montant raisonnable qui vous permet de prot\u00e9ger votre investissement sans d\u00e9courager vos clients.<\/li>\n\n\n\n<li><strong>$500<\/strong>Les propri\u00e9t\u00e9s de grande taille ou de grande valeur n\u00e9cessitent souvent ce d\u00e9p\u00f4t. Il refl\u00e8te le risque accru de dommages et le co\u00fbt plus \u00e9lev\u00e9 des r\u00e9parations.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>M\u00eame s&#039;il est tentant de fixer un d\u00e9p\u00f4t de garantie \u00e9lev\u00e9 pour plus de tranquillit\u00e9 d&#039;esprit, gardez \u00e0 l&#039;esprit qu&#039;un d\u00e9p\u00f4t de garantie trop \u00e9lev\u00e9 peut dissuader les clients potentiels. Des d\u00e9p\u00f4ts excessifs peuvent donner une impression de rigueur \u00e0 votre annonce, ce qui incitera les clients \u00e0 chercher ailleurs. N&#039;oubliez pas que l&#039;objectif est de prot\u00e9ger votre propri\u00e9t\u00e9 sans rendre le processus inconfortable ou rebutant.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/Airbnb-Cabin-1024x574.jpg\" alt=\"\" class=\"wp-image-2194\" srcset=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/Airbnb-Cabin-1024x574.jpg 1024w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/Airbnb-Cabin-300x168.jpg 300w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/Airbnb-Cabin-768x431.jpg 768w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/Airbnb-Cabin-18x10.jpg 18w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/05\/Airbnb-Cabin.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment constituer et percevoir un d\u00e9p\u00f4t de garantie<\/strong><\/h2>\n\n\n\n<p>Most Airbnb hosts cannot collect security deposits. Exceptions include select software-connected hosts, who must disclose the deposit in the appropriate fee field before booking.<\/p>\n\n\n\n<p><strong>1. M\u00e9thode par d\u00e9faut d&#039;Airbnb<\/strong><\/p>\n\n\n\n<p>Airbnb permet aux h\u00f4tes de fixer un d\u00e9p\u00f4t de garantie via la plateforme. Pour ce faire, ajoutez un \u00ab\u00a0suppl\u00e9ment\u00a0\u00bb dans les param\u00e8tres de tarification de votre annonce. <\/p>\n\n\n\n<p>Le montant de l&#039;acompte est pr\u00e9autoris\u00e9 sur le moyen de paiement du client au moment de la r\u00e9servation. Si aucun dommage n&#039;est constat\u00e9, la caution est lib\u00e9r\u00e9e apr\u00e8s le d\u00e9part. Cependant, cette fonctionnalit\u00e9 n&#039;est pas disponible pour toutes les annonces et peut d\u00e9pendre de facteurs tels que le type et l&#039;emplacement du logement.<\/p>\n\n\n\n<p><strong>2. Third-Party Tools<\/strong><\/p>\n\n\n\n<p>First, confirm whether your listing qualifies to collect a security deposit. Eligible hosts must disclose the deposit in the appropriate fee field before booking. Do not use cash collection or a third-party payment link to bypass these restrictions.<\/p>\n\n\n\n<p>Hostex s&#039;int\u00e8gre aux plateformes de paiement telles que <a href=\"https:\/\/stripe.com\/\">Bande<\/a> pour bloquer temporairement la carte du client. Ce processus est automatis\u00e9 et peut \u00eatre int\u00e9gr\u00e9 \u00e0 votre flux de communication client. <\/p>\n\n\n\n<p>Par exemple, les clients sont invit\u00e9s \u00e0 payer l\u2019acompte avant d\u2019acc\u00e9der <a href=\"https:\/\/hostex.io\/guest-portal\/\">informations d&#039;enregistrement<\/a>. Si aucun dommage n&#039;est constat\u00e9, la caution est automatiquement rembours\u00e9e. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/hostex.io\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-1024x413.png\" alt=\"\" class=\"wp-image-1745\" srcset=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-1024x413.png 1024w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-300x121.png 300w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-768x310.png 768w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-1536x620.png 1536w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-2048x827.png 2048w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2024\/11\/Hostex-Manage-all-your-OTA-platforms-in-one-place-18x7.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p>En mati\u00e8re de d\u00e9p\u00f4t de garantie, les h\u00f4tes Airbnb ont souvent de nombreuses questions. Voici les plus courantes, avec des r\u00e9ponses claires et concises.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Airbnb autorise-t-il les d\u00e9p\u00f4ts de garantie ?<\/h3>\n\n\n\n<p>Most hosts cannot charge security deposits or place credit card holds. Limited exceptions apply, including select software-connected hosts and hotels, subject to Airbnb\u2019s disclosure requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quelle est la diff\u00e9rence entre un d\u00e9p\u00f4t de garantie et AirCover\u00a0?<\/h3>\n\n\n\n<p>AirCover est la protection int\u00e9gr\u00e9e d&#039;Airbnb pour les h\u00f4tes. Elle couvre les dommages mat\u00e9riels et la responsabilit\u00e9 civile. Cependant, AirCover est soumise \u00e0 la proc\u00e9dure de r\u00e9clamation d&#039;Airbnb, qui peut \u00eatre longue et n\u00e9cessite des preuves. Un d\u00e9p\u00f4t de garantie vous donne un contr\u00f4le plus direct et vous permet de r\u00e9soudre plus efficacement les dommages mineurs ou les infractions au r\u00e8glement. En bref, AirCover est une solution de secours\u00a0; votre d\u00e9p\u00f4t de garantie est votre premi\u00e8re ligne de protection.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quand le d\u00e9p\u00f4t de garantie est-il restitu\u00e9 ?<\/h3>\n\n\n\n<p>Where a deposit or credit card hold is permitted, Airbnb requires hosts to refund or release it in full within 7 days of checkout, or within 14 days for hotels, if no damage or incidental charges occurred.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quelles situations justifient la retenue d\u2019un d\u00e9p\u00f4t ?<\/h3>\n\n\n\n<p>Vous pouvez r\u00e9clamer une partie ou la totalit\u00e9 de la caution dans les cas suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dommages physiques au-del\u00e0 de l&#039;usure normale<\/li>\n\n\n\n<li>Articles manquants<\/li>\n\n\n\n<li>Nettoyage suppl\u00e9mentaire requis en raison de violations des r\u00e8gles (par exemple, fumer \u00e0 l&#039;int\u00e9rieur, amener des animaux de compagnie)<\/li>\n\n\n\n<li><a href=\"https:\/\/hostex.io\/blog\/airbnb-extra-guest-fee\/\" target=\"_blank\" rel=\"noopener noreferrer\">Unauthorized guests<\/a> or parties<\/li>\n<\/ul>\n\n\n\n<p>Pour justifier votre r\u00e9clamation, vous devez fournir des preuves claires, telles que des photos horodat\u00e9es, des captures d&#039;\u00e9cran de communications, des re\u00e7us ou d&#039;autres documents. Plus vos preuves sont solides, plus votre r\u00e9clamation a de chances d&#039;aboutir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Que faire si un client refuse de payer ou conteste l\u2019acompte ?<\/h3>\n\n\n\n<p>If you\u2019re using Airbnb\u2019s system, the platform will mediate. For a damage reimbursement request, submit it through Airbnb\u2019s Resolution Center within 14 days of the responsible guest\u2019s checkout.<\/p>\n\n\n\n<p>If you\u2019re using a third-party service like Hostex, you may have more control over the process, but transparency and documentation are still key. If a guest refuses or disputes the charge, having detailed proof will support your case.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9flexions finales<\/h2>\n\n\n\n<p>An Airbnb security deposit can be a useful way to manage risk, but it should be part of a broader property protection strategy. The right approach depends on your property, guest profile, and how much control you want over damage claims and payments.<\/p>\n\n\n\n<p>Before setting or collecting a deposit, make sure you understand Airbnb\u2019s current requirements and follow its rules for guest charges and damage claims. More broadly, staying familiar with <a href=\"https:\/\/hostex.io\/blog\/vacation-rental-platform-policies\/\" target=\"_blank\" rel=\"noreferrer noopener\">OTA platform policies<\/a> can help you avoid unexpected disputes and keep your hosting operations compliant across different booking channels.<\/p>\n\n\n\n<p>Whether you choose Airbnb\u2019s built-in protection, a third-party PMS, or no security deposit at all, clear house rules, thorough documentation, and transparent guest communication remain essential. With the right processes in place, you can protect your property without adding unnecessary friction to the <a href=\"https:\/\/hostex.io\/blog\/airbnb-guest-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">exp\u00e9rience client<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez comment fonctionne le d\u00e9p\u00f4t de garantie Airbnb, quand l&#039;utiliser, combien facturer et les meilleures fa\u00e7ons de le collecter et de le g\u00e9rer.<\/p>","protected":false},"author":1,"featured_media":2191,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123],"tags":[80,107,108],"class_list":["post-2189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guest-experience","tag-airbnb-management","tag-airbnb-software","tag-airbnb-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - 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