{"id":3641,"date":"2026-01-21T09:33:36","date_gmt":"2026-01-21T09:33:36","guid":{"rendered":"https:\/\/hostex.io\/blog\/?p=3641"},"modified":"2026-01-22T06:57:38","modified_gmt":"2026-01-22T06:57:38","slug":"touch-stay-and-hostex","status":"publish","type":"post","link":"https:\/\/hostex.io\/blog\/fr\/touch-stay-and-hostex\/","title":{"rendered":"Touch Stay \u00d7 Hostex\u00a0: Automatisez vos guides num\u00e9riques pour les clients"},"content":{"rendered":"

Si vous \u00eates h\u00f4te depuis un certain temps, vous connaissez sans doute le \u00ab marathon de messages des voyageurs \u00bb. Il commence g\u00e9n\u00e9ralement une heure avant leur arriv\u00e9e. Les voyageurs demandent le mot de passe du Wi-Fi, le code d'acc\u00e8s \u00e0 la porte d'entr\u00e9e ou encore comment se rendre \u00e0 la pharmacie la plus proche. Ces questions r\u00e9p\u00e9titives vous prennent des heures chaque semaine et vous obligent \u00e0 rester constamment sur votre t\u00e9l\u00e9phone.<\/p>\n\n\n\n

Nous avons d'excellentes nouvelles pour vous aider \u00e0 reprendre le contr\u00f4le de votre temps. Hostex<\/a> s'est officiellement int\u00e9gr\u00e9e \u00e0 Toucher Rester<\/a><\/strong>, leader du secteur des guides touristiques num\u00e9riques. Ce partenariat vise \u00e0 fluidifier la communication entre les op\u00e9rations internes et l'exp\u00e9rience client. En connectant ces deux outils performants, vous pouvez automatiser vos communications, r\u00e9duire la charge de votre service client et offrir une exp\u00e9rience haut de gamme \u00e0 chaque client.<\/p>\n\n\n\n

Qu'est-ce que Touch Stay ?<\/h2>\n\n\n\n

Toucher Rester<\/strong> est une plateforme de guide num\u00e9rique qui remplace le traditionnel dossier d'accueil papier. Elle vous permet de cr\u00e9er un guide \u00e9l\u00e9gant et adapt\u00e9 aux mobiles, accessible \u00e0 vos invit\u00e9s depuis n'importe quel appareil sans t\u00e9l\u00e9chargement d'application.<\/p>\n\n\n\n

Au-del\u00e0 d'\u00eatre une simple \u00ab carte num\u00e9rique \u00bb, Touch Stay offre plusieurs fonctionnalit\u00e9s essentielles con\u00e7ues pour l'h\u00e9bergement professionnel\u00a0:<\/p>\n\n\n\n

    \n
  • G\u00e9n\u00e9rateur de guides bas\u00e9 sur l'IA\u00a0:<\/strong> Cr\u00e9ez un guide complet en quelques minutes en extrayant les donn\u00e9es directement de votre annonce.<\/li>\n\n\n\n
  • Chatbot IA multilingue\u00a0:<\/strong> Fournir une assistance 24h\/24 et 7j\/7 dans toutes les langues afin de garantir aux clients des r\u00e9ponses instantan\u00e9es.<\/li>\n\n\n\n
  • Boutique de vente incitative int\u00e9gr\u00e9e\u00a0:<\/strong> Augmentez vos revenus en proposant des arriv\u00e9es anticip\u00e9es, la location de mat\u00e9riel ou des visites locales.<\/li>\n\n\n\n
  • Marketing direct\u00a0:<\/strong> Personnalisez l'apparence pour qu'elle corresponde \u00e0 l'image de marque unique de votre \u00e9tablissement.<\/li>\n<\/ul>\n\n\n\n

    Pourquoi connecter Touch Stay \u00e0 Hostex ?<\/h2>\n\n\n\n

    Bien que Touch Stay soit un outil puissant en soi, sa gestion manuelle pour chaque nouvelle r\u00e9servation est fastidieuse. Son v\u00e9ritable atout r\u00e9side dans sa connexion \u00e0 votre tableau de bord Hostex. Cette int\u00e9gration enrichit le parcours client d'une intelligence qu'une gestion manuelle ne peut \u00e9galer.<\/p>\n\n\n\n

    1. \u00c9liminer la saisie manuelle des donn\u00e9es<\/strong><\/p>\n\n\n\n

    Lorsqu'un voyageur r\u00e9serve sur Airbnb, Booking.com ou directement sur votre site, Hostex enregistre les informations. Gr\u00e2ce \u00e0 la connexion entre les deux syst\u00e8mes, les noms et dates de s\u00e9jour de vos voyageurs sont automatiquement int\u00e9gr\u00e9s \u00e0 Touch Stay. Vous n'avez plus besoin de copier-coller ces informations \u00e0 chaque arriv\u00e9e.<\/p>\n\n\n\n

    2. Diffuser l'information au moment opportun<\/strong><\/p>\n\n\n\n

    Le timing est essentiel. Gr\u00e2ce \u00e0 l'int\u00e9gration, vous pouvez automatiser l'envoi du lien vers le guide en fonction du statut de la r\u00e9servation dans Hostex. Ainsi, le client re\u00e7oit les informations pratiques au moment pr\u00e9cis o\u00f9 il en a besoin, ce qui r\u00e9duit son stress avant son arriv\u00e9e.<\/p>\n\n\n\n

    3. D\u00e9bloquer l'\u00e9volutivit\u00e9 professionnelle<\/strong><\/p>\n\n\n\n

    Si vous g\u00e9rez plusieurs propri\u00e9t\u00e9s, la mise \u00e0 jour des guides touristiques repr\u00e9sente une t\u00e2che consid\u00e9rable. Cette int\u00e9gration vous permet de d\u00e9velopper votre activit\u00e9 sans alourdir votre charge administrative. Vous g\u00e9rez votre inventaire dans Hostex, et Touch Stay prend en charge l'exp\u00e9rience des clients sur place.<\/p>\n\n\n\n

    Comment fonctionne l'int\u00e9gration Hostex + Touch Stay<\/h3>\n\n\n\n

    L'installation est con\u00e7ue pour \u00eatre \u00ab pr\u00eate \u00e0 l'emploi \u00bb. Vous n'avez pas besoin d'\u00eatre un expert en technologie pour commencer.<\/p>\n\n\n\n

    \u00c9tape<\/strong><\/td>Action<\/strong><\/td>R\u00e9sultat<\/strong><\/td><\/tr><\/thead>
    1. Connectez-vous<\/strong><\/td>Autorisez Touch Stay dans votre onglet Int\u00e9grations Hostex.<\/td>Les donn\u00e9es commencent \u00e0 circuler de mani\u00e8re s\u00e9curis\u00e9e entre les plateformes.<\/td><\/tr>
    2. Synchronisation<\/strong><\/td>S\u00e9lectionnez les propri\u00e9t\u00e9s que vous souhaitez lier.<\/td>Les d\u00e9tails de votre r\u00e9servation apparaissent dans votre tableau de bord Touch Stay.<\/td><\/tr>
    3. Automatiser<\/strong><\/td>Configurez vos r\u00e8gles de messagerie dans Hostex pour inclure le lien vers le guide.<\/td>Les clients re\u00e7oivent automatiquement des guides personnalis\u00e9s.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    R\u00e9clamez votre r\u00e9duction exclusive pour la communaut\u00e9<\/h3>\n\n\n\n

    Nous souhaitons que chaque utilisateur Hostex puisse profiter des avantages d'un guide num\u00e9rique professionnel. C'est pourquoi nous nous sommes associ\u00e9s \u00e0 Touch Stay pour offrir une solution exclusive. 20% remise<\/strong> pour notre communaut\u00e9. Que vous g\u00e9riez votre premi\u00e8re annonce ou votre cinquanti\u00e8me, c'est le moment id\u00e9al pour am\u00e9liorer l'exp\u00e9rience de vos clients.<\/p>\n\n\n\n

    Code de r\u00e9duction\u00a0:<\/strong> 20hostex26<\/code> (Valable du 14 janvier au 31 d\u00e9cembre 2026)<\/p>\n\n\n\n

    Saisissez ce code lors de votre commande sur le site Touch Stay pour b\u00e9n\u00e9ficier de votre r\u00e9duction. Cessez de r\u00e9pondre sans cesse aux m\u00eames questions et concentrez-vous plut\u00f4t sur le d\u00e9veloppement de votre entreprise.<\/p>","protected":false},"excerpt":{"rendered":"

    D\u00e9couvrez comment l'int\u00e9gration de Touch Stay et Hostex automatise la communication avec les clients, stimule les ventes additionnelles et vous aide \u00e0 obtenir davantage d'avis 5 \u00e9toiles.<\/p>","protected":false},"author":1,"featured_media":3643,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[107,114,117],"class_list":["post-3641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hostex-updates","tag-airbnb-software","tag-airbnb-tools","tag-property-management-software"],"yoast_head":"\nTouch Stay \u00d7 Hostex: Automate Your Digital Guest Guidebooks<\/title>\n<meta name=\"description\" content=\"Discover how the Touch Stay and Hostex integration automates guest communication, boosts upsells, and helps you earn more 5-star reviews.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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