{"id":4759,"date":"2026-09-09T10:07:29","date_gmt":"2026-09-09T10:07:29","guid":{"rendered":"https:\/\/hostex.io\/blog\/?p=4759"},"modified":"2026-09-09T11:23:01","modified_gmt":"2026-09-09T11:23:01","slug":"strly-hostex-integration","status":"publish","type":"post","link":"https:\/\/hostex.io\/blog\/it\/strly-hostex-integration\/","title":{"rendered":"STRLY+Hostex: Automate Damage Protection &amp; Guest Verification"},"content":{"rendered":"<p>Small damages add up. A cracked mug, a wine stain on the sofa, a scratch on the hardwood floor. On their own, they look minor, but across dozens of stays, they quietly eat into your bottom line. For years, hosts have faced two unappealing options: charge security deposits that strain the guest relationship, or file insurance claims that mean weeks of paperwork and back-and-forth.<\/p>\n\n\n\n<p><a href=\"https:\/\/strly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/strly.com\/\">STRLY<\/a><\/a> takes a third path. It is a fully automated damage protection and guest verification platform built for short-term rental operators, and it now integrates directly with <a href=\"https:\/\/hostex.io\/\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"https:\/\/hostex.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ospite<\/a><\/a>. Reservations sync automatically, protection applies in the background, and when damage does happen, STRLY handles the entire damage without you ever contacting the guest.<\/p>\n\n\n\n<p><strong>In breve<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The integration:<\/strong> Hostex now connects with STRLY to protect your reservations automatically.<\/li>\n\n\n\n<li><strong>Automated protection:<\/strong> Once connected, reservations flow from Hostex into STRLY and protection applies with zero manual work.<\/li>\n\n\n\n<li><strong>Zero guest contact:<\/strong> STRLY handles every damage report in the background, so you keep your 5-star reviews.<\/li>\n\n\n\n<li><strong>Free guest verification:<\/strong> STRLY&#8217;s Guest Verification tool is included at no extra cost on any Hostex reservation protected by STRLY.<\/li>\n\n\n\n<li><strong>No hidden costs:<\/strong> No monthly fees, no listing fees, and no contracts. You pay only for the waivers you use.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What Is STRLY?<\/h2>\n\n\n\n<p>STRLY is a damage protection platform for short-term rentals worldwide. Instead of a security deposit or a traditional insurance policy, STRLY provides protection for accidental, guest-caused damage during a stay, then pays out approved damages quickly so you can repair and move on.<\/p>\n\n\n\n<p>Three things set STRLY apart from a conventional deposit or policy.<\/p>\n\n\n\n<p>First, it is fully customizable. You decide which booking channels and which properties are protected, and you set protection levels and damage limits for each listing. A budget studio and a premium villa do not need the same protection, and STRLY lets you reflect that.<\/p>\n\n\n\n<p>Second, it is automated. Once you configure your rules, protected reservations flow into your STRLY account on their own. There is no ongoing admin, no manual adding of bookings, and no chasing guests for waivers.<\/p>\n\n\n\n<p>Third, it is genuinely hands-off. STRLY will never contact your guest at any point, so the damage process never interferes with the guest experience or your reviews.<\/p>\n\n\n\n<p>STRLY protection is covered under an insured policy with an &#8220;A&#8221; rated licensed insurance company, and all transactions are GDPR compliant. The company is based in the UK, has operated since 2022, and holds 5-star customer support ratings across thousands of protected stays worldwide.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Damage Waiver vs. Security Deposit<\/h2>\n\n\n\n<p>If you have only ever used a security deposit, it helps to understand what a damage waiver changes.<\/p>\n\n\n\n<p>A security deposit holds a guest&#8217;s money, which creates friction before the stay and a dispute risk after it. Collecting it, protecting it, and returning it all take work, and guests often resent the request. When damage happens, you still have to argue over the amount and justify every deduction.<\/p>\n\n\n\n<p>A damage waiver removes the guest from the equation entirely and STRLY protects the reservation in the background. If damage occurs, you report it to STRLY and get paid directly. The guest is never contacted, so there is no conflict and no review risk.<\/p>\n\n\n\n<p>For hosts, that means less admin, fewer awkward conversations, and faster recovery when something breaks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How the Hostex + STRLY Integration Works<\/h2>\n\n\n\n<p>The integration works by syncing your Hostex reservations directly into STRLY. Once connected, the platforms talk to each other automatically, so protection runs in the background without slowing down your operations.<\/p>\n\n\n\n<p>Here is how it flows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automatic sync.<\/strong> When a booking is created in Hostex, the reservation flows into STRLY automatically. Nothing needs to be added by hand.<\/li>\n\n\n\n<li><strong>Customized protection.<\/strong> Choose which booking channels to include or exclude, and set protection levels and damage limits per property.<\/li>\n\n\n\n<li><strong>Guest verification.<\/strong> Add an extra layer of reassurance by verifying guests before they arrive, helping you make more informed booking decisions.<\/li>\n<\/ul>\n\n\n\n<p>When damage happens, filing a claim is a three-step process:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Find the reservation in your STRLY Host Dashboard and click &#8220;Report Damage.&#8221;<\/li>\n\n\n\n<li>Add each damaged item with the relevant details, images, and supporting documentation.<\/li>\n\n\n\n<li>Submit the report and track its progress in real time, with notifications at each stage.<\/li>\n<\/ol>\n\n\n\n<p>From there, STRLY\u2019s dedicated Damage Team takes over. You can message them directly through the built-in chat, with the average damage processing time currently standing at just 48 hours.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Connect STRLY to Hostex<\/h2>\n\n\n\n<p>Connecting the two platforms takes a few minutes. Follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Accedi al tuo <a href=\"https:\/\/strly.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">STRLY account<\/a> and go to <strong>Settings &gt; Integrations &gt; Hostex<\/strong>.<\/li>\n\n\n\n<li>Clic <strong>&#8220;Connect with Hostex&#8221;<\/strong> and sign in with your Hostex credentials.<\/li>\n\n\n\n<li>Clic <strong>&#8220;Authorize Strly.&#8221;<\/strong> You will be redirected back to your STRLY Host Dashboard.<\/li>\n<\/ol>\n\n\n\n<p>That is the technical part done. After you connect, STRLY configures your account to your preferences during onboarding, and their team will reach out to finalize the connection between the two platforms. If you have questions, email onboarding@strly.com. You can also follow the official steps in the <a href=\"https:\/\/hostex.io\/help?p=1872\">Hostex Help Center<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Hosts Choose STRLY: The Benefits<\/h2>\n\n\n\n<p>Connecting STRLY to Hostex changes how you handle one of the most stressful parts of running a rental: what happens when a guest damages your property. Here is what the integration gives you.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Protect your reviews.<\/strong> Because STRLY never involves the guest, you avoid the awkward deposit disputes and confrontations that lead to negative reviews. Your guest leaves happy, and the damage still gets resolved.<\/li>\n\n\n\n<li><strong>Get paid faster.<\/strong> The average damage processing time is 48 hours, so a broken lamp does not turn into a cash-flow problem.<\/li>\n\n\n\n<li><strong>Stay in control of protection.<\/strong> Customize protection by channel and by property. Protect every stay or choose specific booking channels, and adjust damage limits to match each listing.<\/li>\n\n\n\n<li><strong>Keep costs predictable.<\/strong> There are no monthly fees, no listing fees, and no contracts. You pay only for the reservations you protect.<\/li>\n\n\n\n<li><strong>Get human help when you need it.<\/strong> STRLY assigns you an account manager and a dedicated Damage Team you can reach through in-app chat, backed by 5-star customer support.<\/li>\n\n\n\n<li><strong>A free guest verification add-on for Hostex users.<\/strong> As part of this integration, STRLY offers its Guest Verification tool free of charge on any Hostex reservation protected by STRLY. Verification runs in the background with no ID documents required, giving you an extra layer of confidence before check-in.<\/li>\n<\/ul>\n\n\n\n<p>This makes the integration a good fit whether you run a single listing or a large portfolio. The automation scales with you: the more reservations you have, the more admin you skip.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Considerazioni finali<\/h2>\n\n\n\n<p>Damage is one of the few parts of hosting that can feel outside your control. STRLY brings it back under control: automated protection, zero guest friction, and fast payments, all synced with your Hostex calendar.<\/p>\n\n\n\n<p>If you are already using Hostex, connect STRLY in a few clicks and see the difference. If you are new to Hostex, start your 15-day free trial now.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/hostex.io\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-1024x413.png\" alt=\"Hostex blue banner reading Put your vacation rental on autopilot with AI beside a hand holding a phone showing the calendar\" class=\"wp-image-3519\" srcset=\"https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-1024x413.png 1024w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-300x121.png 300w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-768x310.png 768w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-1536x620.png 1536w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-2048x827.png 2048w, https:\/\/hostex.io\/blog\/wp-content\/uploads\/2025\/12\/Hostex-Put-Your-Vacation-Rental-on-Autopilot-with-AI-18x7.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>See how STRLY and Hostex help short-term rental hosts automate protection, reduce guest friction, and add guest verification to every stay.<\/p>","protected":false},"author":1,"featured_media":4761,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[107,114,117],"class_list":["post-4759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hostex-updates","tag-airbnb-software","tag-airbnb-tools","tag-property-management-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>STRLY+Hostex: Automate Damage Protection &amp; 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