{"id":1241,"date":"2024-08-07T04:35:28","date_gmt":"2024-08-07T11:35:28","guid":{"rendered":"https:\/\/hostex.io\/help\/?p=1241"},"modified":"2025-11-27T00:35:06","modified_gmt":"2025-11-27T08:35:06","slug":"trip-com-integration","status":"publish","type":"post","link":"https:\/\/hostex.io\/help\/trip-com-integration\/","title":{"rendered":"What Do You Need to Know About the Trip.com Integration?"},"content":{"rendered":"\n<p>Hostex is a closely integrated partner of Trip.com, facilitating real-time synchronization of calendars, reservations, and prices through API integration. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to integrate a Trip.com account?<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Step 1: Activate the connection on the Trip.com EBK.<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to\u00a0<strong><a href=\"https:\/\/ebooking.trip.com\/login\/index\">Trip.com eBooking<\/a><\/strong>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>Rates &amp; Availability<\/strong>&nbsp;and select&nbsp;<strong>Connectivity Settings<\/strong> from the drop-down menu.<\/li>\n\n\n\n<li>Search (at least 3 characters) in the search box and choose your connectivity provider.<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Continue<\/strong>.<\/li>\n\n\n\n<li>Review the features supported by your selected connectivity provider.<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Connect<\/strong>&nbsp;to confirm and initiate the connection.<\/li>\n<\/ol>\n\n\n\n<p>Then your connection with Hostex has been activated on the Trip.com side.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>If the options aren\u2019t available in your account, please contact us at lodgingsupport@trip.com.<\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\">Step 2: Connect your Trip.com account on Hostex.<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the&nbsp;<strong><a href=\"https:\/\/hostex.io\/app\/channel_manager\/account\" target=\"_blank\" rel=\"noreferrer noopener\">Connected Accounts<\/a><\/strong>&nbsp;section.<\/li>\n\n\n\n<li>Click the&nbsp;<strong>\uff0b<\/strong>&nbsp;button to&nbsp;<strong>Connect an account<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"658\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-20.png\" alt=\"\" class=\"wp-image-830\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-20.png 988w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-20-300x200.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-20-768x511.png 768w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Step 3: Link your Trip.com listings to properties<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the&nbsp;<strong><a href=\"https:\/\/hostex.io\/app\/connected-accounts\/listing-linking\" target=\"_blank\" rel=\"noreferrer noopener\">Link my listings<\/a><\/strong>.<\/li>\n\n\n\n<li>Select the property or room type you want to link on the left.<\/li>\n\n\n\n<li>Click on the&nbsp;<strong>Link<\/strong>&nbsp;button on the right side.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-4-1024x576.png\" alt=\"\"\/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Note:<\/p>\n\n\n\n<p>When you connect your Trip.com account with Hostex, all rate plans for a listing are loaded into Hostex, and you must link all these rate plans to the relevant property or room type on Hostex.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Why Is My Trip.com Calendar Blocked After Connecting to Hostex?<\/h2>\n\n\n\n<p>Once your Trip.com accounts are connected to Hostex, which is an official connectivity partner of Trip.com,&nbsp;<strong>you can only manage your calendar &amp; rates in Hostex,<\/strong>&nbsp;and it will be much easier than that in Trip.com.<\/p>\n\n\n\n<p>And, whenever a Trip.com listing is connected with Hostex, the previously set prices and availability will be reset to 0 by default, and your Trip.com calendar will be disabled to prevent operation conflicts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to make a Trip.com listing bookable?<\/h3>\n\n\n\n<p>To do this, follow the steps below:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Get to the&nbsp;<a href=\"https:\/\/hostex.io\/app\/rates\/calendar\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Price<\/strong>&nbsp;calendar<\/a>.<\/li>\n\n\n\n<li>Click on any date of a listing\u2019s Rate Plan.<\/li>\n\n\n\n<li>Select the dates that you would like to be available.<\/li>\n\n\n\n<li>Set a price for those dates.<\/li>\n\n\n\n<li><strong>Save<\/strong>&nbsp;your changes.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2023\/02\/image-9-1024x481.png\" alt=\"\" class=\"wp-image-460\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2023\/02\/image-9-1024x481.png 1024w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2023\/02\/image-9-300x141.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2023\/02\/image-9-768x360.png 768w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2023\/02\/image-9-1536x721.png 1536w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2023\/02\/image-9-2048x961.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Things to keep in mind:<\/p>\n\n\n\n<p>1.&nbsp;<strong>If your Trip.com listing has several price plans that rely on the Standard Rate Plan, then you only need to set the price of the Standard Rate Plan<\/strong>, and the other rate plans will automatically change based on it.<\/p>\n\n\n\n<p>2. You only need to set the price properly and no need to change the availability manually.<\/p>\n\n\n\n<p>3. If you followed these steps and the property is still not available, please contact Trip.com support.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-hostex-support-center wp-block-embed-hostex-support-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"dzTg1bde59\"><a href=\"https:\/\/hostex.io\/help\/copy-price\/\">How do I copy the current price to another listing?<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;How do I copy the current price to another listing?&#8221; &#8212; Hostex Support Center\" src=\"https:\/\/hostex.io\/help\/copy-price\/embed\/#?secret=3ZTWZS8Q1c#?secret=dzTg1bde59\" data-secret=\"dzTg1bde59\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Other things you should know<\/h2>\n\n\n\n<p>You may encounter the following problems when connecting to your Trip.com account.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Due to Trip.com&#8217;s API restrictions,&nbsp;<strong>reservations made before the connection cannot be synchronized to Hostex<\/strong>, including both completed and upcoming stays.<\/li>\n\n\n\n<li>Due to Trip.com&#8217;s API restrictions,&nbsp;<strong>Synchronization of messages and reviews is not supported.<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Hostex is a closely integrated partner of Trip.com, facilitating real-time synchronization of calendars, reservations, and prices through API integration. How to integrate a Trip.com account? Step 1: Activate the connection on the Trip.com EBK. Then your connection with Hostex has been activated on the Trip.com side. If the options aren\u2019t available in your account, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-1241","post","type-post","status-publish","format-standard","hentry","category-connected-accounts"],"_links":{"self":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/1241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/comments?post=1241"}],"version-history":[{"count":4,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/1241\/revisions"}],"predecessor-version":[{"id":1558,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/1241\/revisions\/1558"}],"wp:attachment":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/media?parent=1241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/categories?post=1241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/tags?post=1241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}