{"id":218,"date":"2022-11-18T00:13:59","date_gmt":"2022-11-18T08:13:59","guid":{"rendered":"https:\/\/hostex.io\/help\/?p=218"},"modified":"2025-07-10T19:20:50","modified_gmt":"2025-07-11T02:20:50","slug":"check-in-guide","status":"publish","type":"post","link":"https:\/\/hostex.io\/help\/check-in-guide\/","title":{"rendered":"How to Use the Check-in Guide?"},"content":{"rendered":"\n
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Via the check-in guide, guests can easily be informed of all the information from check-in to check-out, such as an address, lock code, WiFi password, check-out time, etc. , you can also collect deposits<\/a> through it.<\/p>\n\n\n\n

This feature can reduce a lot of workload for hosts in repeated inquiries.<\/p>\n<\/div><\/div>\n\n\n\n

<\/p>\n\n\n\n

How to Set Up the Check-in Guide?<\/h2>\n\n\n\n

1. Set check-in info of a property<\/h3>\n\n\n\n
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  1. Go to the WorkPlace<\/strong> – Check-in Guide<\/a><\/strong> section.<\/li>\n\n\n\n
  2. Click on a property.<\/li>\n\n\n\n
  3. Fill in all the check-in information your guests need to know about.<\/li>\n\n\n\n
  4. Click the button to Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    2. Global Settings<\/h3>\n\n\n\n

    Global information is the generic default setting for all properties within the Hostex system.<\/p>\n\n\n\n

    It includes information such as the general address, welcome message, landlord\u2019s phone number, ID registration requirements, lock code visible time, etc.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n
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    Note<\/strong>: When the info on property conflicts with the global info, the property info will prevail and be sent to the guest.<\/p>\n<\/blockquote>\n\n\n\n

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    <\/p>\n\n\n\n

    How do you send the check-in guide to guests?<\/h2>\n\n\n\n

    1. Sending manually<\/h3>\n\n\n\n

    Click \u201cCheck-in Guide<\/strong>\u201d on the reservation details page<\/strong> to select a way to send the check-in guide to the guest.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    2. Sending automatically<\/h3>\n\n\n\n