{"id":220,"date":"2022-11-18T00:14:24","date_gmt":"2022-11-18T08:14:24","guid":{"rendered":"https:\/\/hostex.io\/help\/?p=220"},"modified":"2025-07-10T19:20:06","modified_gmt":"2025-07-11T02:20:06","slug":"auto-reply","status":"publish","type":"post","link":"https:\/\/hostex.io\/help\/auto-reply\/","title":{"rendered":"How to automatically reply to guest inquiries?"},"content":{"rendered":"\n

Effective and fast communication is essential to successfully renting out your property. Guests expect prompt replies to questions and queries, and the speed of hosts\u2019 responses will directly impact the ranking of their listings.<\/p>\n\n\n\n

With Hostex’s smart messaging system, you can automate guest messages, and save up to 70% of your daily communication work.<\/p>\n\n\n\n

<\/p>\n\n\n\n

How to set an auto-reply?<\/strong><\/h3>\n\n\n\n
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  1. Click the Automated Messaging<\/strong> in the Automation<\/a> section.<\/li>\n\n\n\n
  2. Click the \uff0b<\/strong> button to create a rule.<\/li>\n\n\n\n
  3. Create an AI Recognition<\/strong> or Keyword Matching<\/strong> rule.<\/li>\n\n\n\n
  4. Save your rule.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
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    Hostex.io<\/figcaption><\/figure>\n\n\n\n

    Things to keep in mind <\/h4>\n\n\n\n