{"id":224,"date":"2022-11-18T00:15:20","date_gmt":"2022-11-18T08:15:20","guid":{"rendered":"https:\/\/hostex.io\/help\/?p=224"},"modified":"2025-07-10T19:21:03","modified_gmt":"2025-07-11T02:21:03","slug":"door-lock-code","status":"publish","type":"post","link":"https:\/\/hostex.io\/help\/door-lock-code\/","title":{"rendered":"How To Send A Door Lock Code to My Guest?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">With Hostex, you can integrate your own locks, whether they have a fixed code or generate codes automatically based on bookings. You can manage them directly through Hostex.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to set up the door lock code?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u2460 Smart lock setting<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you <a rel=\"noreferrer noopener\" href=\"https:\/\/hostex.io\/help\/integrate-smart-lock-systems\/\" target=\"_blank\">integrate the smart lock accounts with Hostex<\/a>, the paired smart locks will automatically generate a code for each reservation.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>code generation time: 3 days before the check-in date.<\/li>\n\n\n\n<li>code visibility time: Set in the check-in guide of the property.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"521\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-48-1024x521.png\" alt=\"\" class=\"wp-image-948\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-48-1024x521.png 1024w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-48-300x153.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-48-768x391.png 768w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-48.png 1157w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u2461 Digital lock setting<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can set a fixed code for your digital lock in <a rel=\"noreferrer noopener\" href=\"https:\/\/hostex.io\/help\/check-in-guide\/\" target=\"_blank\">Check-in Guide<\/a> section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"523\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-49-1024x523.png\" alt=\"\" class=\"wp-image-949\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-49-1024x523.png 1024w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-49-300x153.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-49-768x392.png 768w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-49.png 1160w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u2461 Manual setting<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can also fill in the code for a reservation manually.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"451\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-50-1024x451.png\" alt=\"\" class=\"wp-image-950\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-50-1024x451.png 1024w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-50-300x132.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-50-768x338.png 768w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/image-50.png 1137w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I send a door lock code to my guest?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hostex offers various methods to send the door lock code to your guests, ensuring a seamless experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u2460&nbsp;Manual Sending<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the reservation details.<\/li>\n\n\n\n<li>Locate the door lock code associated with the reservation.<\/li>\n\n\n\n<li>Copy the code and send it directly to the guest through your preferred communication channel (e.g., email, messaging app).<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"596\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-1024x596.png\" alt=\"\" class=\"wp-image-1163\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-1024x596.png 1024w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-300x175.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-768x447.png 768w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image.png 1331w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u2461 Automated Sending<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Create an <a href=\"https:\/\/hostex.io\/help\/automated-messages\/\" target=\"_blank\" rel=\"noreferrer noopener\">automated message<\/a> rule within Hostex.<\/li>\n\n\n\n<li>Include the door lock code shortcode within the message template.<\/li>\n\n\n\n<li>When the message rule is triggered, the guest will receive an automated message containing the door lock code.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"833\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-1.png\" alt=\"\" class=\"wp-image-1164\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-1.png 709w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/07\/image-1-255x300.png 255w\" sizes=\"auto, (max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u2462 Check-in Guide<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can send the lock code to guests via &#8220;<a rel=\"noreferrer noopener\" href=\"https:\/\/hostex.io\/help\/check-in-guide\/\" target=\"_blank\">Check-in Guide<\/a>&#8220;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn how to use the Check-in Guide feature: <a href=\"https:\/\/hostex.io\/help\/check-in-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/hostex.io\/help\/check-in-guide\/<\/a><\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:36% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"488\" height=\"984\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/2.png\" alt=\"\" class=\"wp-image-945 size-full\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/2.png 488w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/02\/2-149x300.png 149w\" sizes=\"auto, (max-width: 488px) 100vw, 488px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Via the check-in guide, guests can easily be informed of all the information from check-in to check-out, such as an address, lock code, WiFi password, check-out time, etc. , you can also collect deposits through it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This feature can reduce a lot of workload for hosts in repeated inquiries.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Related question:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-hostex-support-center wp-block-embed-hostex-support-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"n7FK0K9vIU\"><a href=\"https:\/\/hostex.io\/help\/integrate-smart-lock-systems\/\">How to Integrate Smart Lock Systems with Hostex?<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;How to Integrate Smart Lock Systems with Hostex?&#8221; &#8212; Hostex Support Center\" src=\"https:\/\/hostex.io\/help\/integrate-smart-lock-systems\/embed\/#?secret=28G3TnULeA#?secret=n7FK0K9vIU\" data-secret=\"n7FK0K9vIU\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-hostex-support-center wp-block-embed-hostex-support-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"bKgZQoiaYH\"><a href=\"https:\/\/hostex.io\/help\/shortcode\/\">How to Use Shortcodes in Hostex Automated Messages<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;How to Use Shortcodes in Hostex Automated Messages&#8221; &#8212; Hostex Support Center\" src=\"https:\/\/hostex.io\/help\/shortcode\/embed\/#?secret=H9M944Ctle#?secret=bKgZQoiaYH\" data-secret=\"bKgZQoiaYH\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>With Hostex, you can integrate your own locks, whether they have a fixed code or generate codes automatically based on bookings. You can manage them directly through Hostex. How to set up the door lock code? \u2460 Smart lock setting Once you integrate the smart lock accounts with Hostex, the paired smart locks will automatically [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,32],"tags":[],"yst_prominent_words":[],"class_list":["post-224","post","type-post","status-publish","format-standard","hentry","category-guests","category-automations"],"_links":{"self":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/comments?post=224"}],"version-history":[{"count":9,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/224\/revisions"}],"predecessor-version":[{"id":1500,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/224\/revisions\/1500"}],"wp:attachment":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/media?parent=224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/categories?post=224"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/tags?post=224"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/yst_prominent_words?post=224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}