{"id":264,"date":"2022-11-18T00:38:13","date_gmt":"2022-11-18T08:38:13","guid":{"rendered":"https:\/\/hostex.io\/help\/?p=264"},"modified":"2024-03-04T01:01:58","modified_gmt":"2024-03-04T09:01:58","slug":"respond-to-reviews","status":"publish","type":"post","link":"https:\/\/hostex.io\/help\/respond-to-reviews\/","title":{"rendered":"How to Respond to Guests&#8217; Reviews?"},"content":{"rendered":"\n<p>Hostex supports the synchronization of <strong>reviews from Airbnb, Booking.com<\/strong>, <strong>VRBO, and Tujia<\/strong>. You can check or respond to the reviews with Hostex.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Respond Reviews Manually<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to the <strong>Reviews<\/strong> section.<\/li><li>Switch to the <strong>Reviewed<\/strong> page.<\/li><li>Click the <strong>Respond<\/strong> button.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/03\/image-7-1024x479.png\" alt=\"This image has an empty alt attribute; its file name is image-7-1024x479.png\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Respond to Reviews Automatically<\/h2>\n\n\n\n<p>After setting, Hostex will automatically respond to reviews according to your preset.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to the <strong>Automation<\/strong> section.<\/li><li>Switch to the <strong>Review<\/strong> page.<\/li><li>Click on the <strong>New Rule<\/strong> button.<\/li><li>Set up a rule to <strong>Respond to guests<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"488\" src=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/03\/image-12-1024x488.png\" alt=\"\" class=\"wp-image-976\" srcset=\"https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/03\/image-12-1024x488.png 1024w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/03\/image-12-300x143.png 300w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/03\/image-12-768x366.png 768w, https:\/\/hostex.io\/help\/wp-content\/uploads\/2024\/03\/image-12.png 1040w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Hostex.io<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/slabstatic.com\/prod\/uploads\/3x5jd7en\/posts\/images\/Ph_1mgHUN5ZLsz0HFiGuBw__.png\" alt=\"\"\/><figcaption>Hostex APP<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Hostex supports the synchronization of reviews from Airbnb, Booking.com, VRBO, and Tujia. You can check or respond to the reviews with Hostex. Respond Reviews Manually Go to the Reviews section. Switch to the Reviewed page. Click the Respond button. Respond to Reviews Automatically After setting, Hostex will automatically respond to reviews according to your preset. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"yst_prominent_words":[],"class_list":["post-264","post","type-post","status-publish","format-standard","hentry","category-guests"],"_links":{"self":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/comments?post=264"}],"version-history":[{"count":4,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/264\/revisions"}],"predecessor-version":[{"id":977,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/posts\/264\/revisions\/977"}],"wp:attachment":[{"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/media?parent=264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/categories?post=264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/tags?post=264"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/hostex.io\/help\/wp-json\/wp\/v2\/yst_prominent_words?post=264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}