How to Automate Airbnb Host Reviews (with review examples)

Every experienced Airbnb host understands the value of Airbnb host reviews. They influence your listing’s visibility, affect booking rates, and help build trust with potential guests. But writing personalized reviews for every stay can become time-consuming. While Airbnb automation tools can help, you’ll want to avoid generic messages that feel impersonal.

In this article, we’ll explore the simple strategies that will help you manage reviews more efficiently while keeping them genuine and effective.

Hostex automates over 70% of short-term rental tasks for just $4.9/month – freeing you to focus on what truly matters while we handle the rest.

Why Automating Airbnb Host Reviews is Important

As a savvy vacation rental host, you know that when guests have a poor experience, they often vent their frustrations through negative reviews. Conversely, those who should be leaving five-star ratings often forget to do so after checking out, even with multiple reminders from the Airbnb platform.

Through practical experience, many hosts have found that the most effective strategy for encouraging reviews is to proactively write one for the guests first.

Once you leave a review, Airbnb immediately notifies guests with messages like, “Check out the host’s review of you” or “See your rating,” but they must submit their own review to view it. This clever mechanism leverages guests’ curiosity and significantly boosts the review rate among those “silent satisfied guests.”

However, manually reviewing each guest and responding to their feedback can be time-consuming and easily overlooked. This is where hosts need to develop a strategy to automate the process.

It’s important to note that you should avoid repetitive content that comes off as mechanical. Using the same canned responses for every guest can seem insincere and may even backfire.

10 Best Airbnb Host Review Templates

Here are 10 Airbnb host review templates already for you, and you can use them for free.

In fact, if you use Hostex’s automated review feature, you won’t need so many templates.

You only need to input a single review template when setting up the rules, and Hostex’s AI will automatically generate unique responses for each guest based on that template, completely avoiding repetitive and mechanical content.

How to send reviews automatically?

Now that you know the importance of Airbnb host reviews and you’ve been given plenty of pre-written host review templates, even so, it can be very tedious to deal with this repetitive task by yourself every day, especially when you are a host or manager managing multiple properties.

But no need to worry, Hostex will do it all for you!

After your guests leave, the Hostex system will automatically make reviews for your Airbnb bookings as you preset, and it can even automatically respond to your guests’ reviews.

Just a few simple steps and you’re good to go!

1. Go to the Automation on Hostex.
2. Switch to the Review page.
3. Click on the New Rule button.
4. Set up a rule to send reviews to guests.

How to respond to reviews automatically?

Automating the sending of reviews alone won’t completely eliminate tedious tasks. You may also need Hostex to help you automatically respond to guest reviews.

No problem!

It also takes only a few very simple steps.

1. Go to the Automation section.
2. Switch to the Review page.
3. Click on the New Rule button.
4. Set up a rule to respond to guests.
5. Set different response templates for different star ratings.

And that’s it. Once you’ve gone through this setup process, you can then sit back and relax, and let Hostex do the heavy lifting for you.

Airbnb host reviews are just one of the many nagging small jobs for short-term rental hosts, and the way to get rid of them is actually quite simple and easy: just automate it.

Hostex offers many other automated features, such as automatic replies, automatic check-in guide, automatic messaging, automatic cleaning tasks, and automatic price changes, and we’re constantly exploring more possibilities in this area to make short-term rental management a real piece of cake!