We are excited to announce that Expedia Guest Reviews are now fully integrated.
Reviews are the lifeblood of the short-term rental industry. According to the Travel Value Index, 92% of travelers want to see reviews before booking, and almost half will choose the property with the best reviews over the best price.
To help you build trust and drive more bookings, we have streamlined the entire feedback management process.
๐ก Key Features
With this update, you can now use reviews more effectively to attract guests and increase your property's ranking:
- Multi-Property Retrieval: View and manage reviews for all your properties and units in one centralized place.
- Real-Time Notifications: Receive instant alerts as soon as a guest leaves a review on Expedia, ensuring you never miss an opportunity to engage.
- Direct In-App Responses: Reply to guest feedback directly within Hostex. No more switching between platformsโsave time and maintain a fast response rate.
๐ Why It Matters
- Boost Conversions: Rapid and professional responses show prospective guests that you are an attentive host.
- Improve Workflow: Consolidation means less time spent on administrative tasks and more time focusing on your guests.
- Drive Growth: Better engagement leads to better visibility on Expedia Group platforms.
๐ Get Started
This feature is now live! Simply ensure your Expedia account is connected to Hostex, and your reviews will begin syncing automatically.
Take control of your online reputation today and watch your bookings grow!