We are excited to announce a powerful new integration with Cendra, an AI-driven property management platform designed to act as your "invisible General Manager."

This update empowers Hostex users to leverage next-generation AI to handle guest communication, automate workflows, and maximize revenue—allowing you to focus on scaling your business while the AI handles the heavy lifting.

What’s New?

You can now seamlessly connect your Hostex account with Cendra via our Open API. This ...

We are excited to announce a powerful new integration with Cendra, an AI-driven property management platform designed to act as your "invisible General Manager."

This update empowers Hostex users to leverage next-generation AI to handle guest communication, automate workflows, and maximize revenue—allowing you to focus on scaling your business while the AI handles the heavy lifting.

What’s New?

You can now seamlessly connect your Hostex account with Cendra via our Open API. This integration synchronizes your listing data and guest communications, enabling a suite of automated features directly within your workflow.

Key Benefits for Hostex Users

• 24/7 AI Guest Support: Cendra’s AI Agent learns from your specific property details to deliver instant, accurate responses to guest inquiries, even for complex edge cases.
• Full Control Over Automation: Choose between Full Auto-Pilot for instant replies or Draft Mode, where you can review and polish AI-generated responses before they are sent.
• Smart Task Management: Automatically trigger cleaning and maintenance requests based on guest checkout times and predictive scheduling.
• Effortless Upselling: Cendra proactively identifies opportunities for early check-ins, late check-outs, and gap nights, offering them to guests to boost your RevPAR (Revenue Per Available Room) without manual intervention.

How to Get Started

The integration is quick and straightforward:

1. Generate a Token: In your Hostex dashboard, go to Workplace > Open API and create a new token named "Cendra."
2. Connect in Cendra: Sign in at Cendra, select Hostex as your PMS, and paste your token.
3. Go Live: Select your properties and start.

View the detailed guide: https://hostex.io/help/integrate-cendra-with-hostex/

We are committed to building a more open and intelligent ecosystem for our hosts.

We are thrilled to share a major milestone in our journey: Hostex has officially been recognized as an Airbnb Preferred Partner.

Earning this designation in just three years is a testament to our rapid growth and unwavering commitment to technical excellence. This isn't just a badge for our website; it is a rigorous certification that places Hostex among the top-tier vacation rental software providers globally.

What Does This Mean for You?

Airbnb reserves this status for partners ...

We are thrilled to share a major milestone in our journey: Hostex has officially been recognized as an Airbnb Preferred Partner.

Earning this designation in just three years is a testament to our rapid growth and unwavering commitment to technical excellence. This isn't just a badge for our website; it is a rigorous certification that places Hostex among the top-tier vacation rental software providers globally.

What Does This Mean for You?

Airbnb reserves this status for partners who demonstrate exceptional performance across several critical benchmarks. For Hostex users, this translates into direct operational advantages:

1. Unmatched Reliability and Stability

To become a Preferred Partner, our integration underwent extensive testing. This means you can count on near-instant synchronization of calendars, rates, and reservations. The risk of double bookings or data lag is minimized, giving you peace of mind during peak booking seasons.

2. Early Access to New Features

As a Preferred Partner, Hostex works closely with Airbnb’s engineering teams. This "inside track" allows us to implement the latest Airbnb tools and API updates faster than non-certified platforms, ensuring your listings always have a competitive edge.

3. Optimized Listing Performance

Airbnb monitors the "health" of listings connected to its partners. Using a Preferred PMS like Hostex helps maintain the high response rates and low cancellation figures that the Airbnb algorithm favors. In short, a better technical "handshake" can lead to better visibility in search results.

The Strategic Value to Your Business

The short-term rental market is more professionalized than ever. To compete with boutique hotels and large-scale management firms, your infrastructure must be flawless.

• Scalability: Whether you manage two listings or two hundred, this partnership ensures that Hostex provides the professional-grade stability required for growth.
• Reduced Risk: Choosing a certified partner removes the guesswork. You are using a system that Airbnb itself has vetted and trusted.
• Total Control: While we are proud of our Airbnb status, Hostex remains your central hub for VRBO, Booking.com, Google Vacation Rentals, and your direct booking site—all synced with the same elite precision.

A Note From the Team

"This achievement belongs to our community. Your feedback has pushed us to innovate at a record pace. Being named an Airbnb Preferred Partner confirms that we are building the most reliable, human-centric PMS on the market."

We are incredibly proud to reach this level of partnership in such a short time. However, our mission remains the same: to provide you with the tools to automate the mundane so you can focus on providing exceptional guest experiences.

Thank you for growing with us.

We are excited to announce our new integration with ClearSplit, a financial operating system designed specifically for short-term rental operators.

What is ClearSplit?

ClearSplit acts as your Virtual CFO. It structures your revenue at the reservation level, automates complex profit splits, and tracks every expense—from cleaning fees to maintenance—across your entire portfolio.

Key Benefits for Hostex Users

This integration brings professional-grade financial tools directly in...

We are excited to announce our new integration with ClearSplit, a financial operating system designed specifically for short-term rental operators.

What is ClearSplit?

ClearSplit acts as your Virtual CFO. It structures your revenue at the reservation level, automates complex profit splits, and tracks every expense—from cleaning fees to maintenance—across your entire portfolio.

Key Benefits for Hostex Users

This integration brings professional-grade financial tools directly into your workflow:

1. Automated Owner Reporting

Stop spending days at the end of the month on paperwork. ClearSplit generates shareable owner statements with full transparency and audit trails, ensuring your clients always know exactly how their properties are performing.

2. Deterministic Profit Splits

Whether you have simple management fees or complex multi-stakeholder payouts (involving owners, partners, and cleaners), ClearSplit’s logic calculates everything automatically. No more spreadsheet formulas.

3. Full Expense Management

• Categorization: Automatically track and categorize costs by property.
• Invoice Storage: Upload and store invoices directly within the platform for better record-keeping.
• Portfolio Health: Monitor your cash flow, margins, and ROI through a centralized financial dashboard.

4. Virtual CFO Insights

Gain high-level visibility into your business. Analyze which properties are your most profitable and identify where you can cut costs with detailed margin analysis and monthly financial summaries.

Ready to automate your finances?

Simply head to your Hostex WorkPlace > API to generate your key, and connect it within the Integrations section of your ClearSplit dashboard. Read More >

Hostex now integrates with OpenClaw, an open-source AI agent framework. This connection unlocks the potential for users to build highly customized, proactive automation workflows that go beyond our standard feature set, enabling you to tailor operations to the unique DNA of your business.

What OpenClaw Enables

While Hostex provides a robust suite of built-in automation tools for daily operations, the OpenAPI integration with OpenClaw opens the door to advanced, bespoke workflo...

Hostex now integrates with OpenClaw, an open-source AI agent framework. This connection unlocks the potential for users to build highly customized, proactive automation workflows that go beyond our standard feature set, enabling you to tailor operations to the unique DNA of your business.

What OpenClaw Enables

While Hostex provides a robust suite of built-in automation tools for daily operations, the OpenAPI integration with OpenClaw opens the door to advanced, bespoke workflows. By connecting OpenClaw to your Hostex data via the API, you can create AI agents that execute complex tasks based on natural language commands.

Potential Use Cases Include:

• AI-Driven Financial Analysis:​ Automate deep-dive analysis of reservation data to generate performance reports, forecast revenue, and identify investment insights.
• Advanced Marketing Automation:​ Leverage guest and listing data to identify patterns and trigger targeted marketing campaigns or promotions.
• Custom Pricing Intelligence:​ Build workflows that combine Hostex data with external market signals to generate and apply dynamic pricing recommendations.

How to Get Started (For Advanced Users)

This integration is designed for users with technical proficiency in API development and local software deployment. If you are unfamiliar with these concepts, we recommend collaborating with a developer.

And here's the step-by-step guide: https://hostex.io/help/integrate-openclaw-with-hostex/

Important Considerations

• Independence:​ OpenClaw is an independent, open-source framework. Hostex does not maintain, support, or provide official integration for it.
• Technical Skill Required:​ Setting up and maintaining these custom workflows requires a solid understanding of APIs and scripting.
• Accuracy & Testing:​ Hostex cannot verify the logic of custom workflows. Thoroughly test any automation in a controlled environment before full deployment, as incorrect logic could lead to unintended operational or financial impacts.
• Cost Awareness:​ While Hostex provides OpenAPI access at no extra charge, running OpenClaw involves third-party costs related to AI model (LLM) usage.

We’re committed to partnering with top tools like OpenClaw to help you save time, reduce operational overhead, and deliver exceptional stays—automatically.

We’re excited to announce that Hostex now integrates directly with Operto, a leading property automation and guest experience platform.

This integration allows you to seamlessly sync your Hostex reservations with Operto’s operational tools, automating key post-booking tasks to save time, reduce errors, and consistently delight your guests.

What Operto Does​

Operto helps short-term rental hosts automate and streamline property operations through three core modules:

• **Operto...

We’re excited to announce that Hostex now integrates directly with Operto, a leading property automation and guest experience platform.

This integration allows you to seamlessly sync your Hostex reservations with Operto’s operational tools, automating key post-booking tasks to save time, reduce errors, and consistently delight your guests.

What Operto Does​

Operto helps short-term rental hosts automate and streamline property operations through three core modules:

• Operto Teams​ – Automates cleaning, maintenance, and inspection task scheduling, assignment, and tracking.
• Operto Access​ – Enables secure, keyless guest entry via time-bound access codes or mobile keys, supporting a wide range of smart locks.
• Operto Guest​ – Provides beautiful, no-download digital guidebooks that include house details, local tips, and upsell opportunities, enhancing the guest journey.

The Value of Connecting Operto with Hostex​

By linking Operto to your Hostex account, reservation data flows automatically into Operto’s workflows. This means:

✅ Hands-off task creation​ – Cleaning and maintenance jobs are generated instantly when a booking is confirmed.

✅ Friction-free guest check-in​ – Unique access codes are created and sent to guests automatically.

✅ Scalable operations​ – Manage more properties with less manual coordination, thanks to real-time sync and centralized controls.

✅ Higher guest satisfaction​ – A smooth, tech-enabled stay leads to better reviews and more repeat bookings.

How to Get Started​

Ready to automate? Go to WorkPlace​ in your Hostex dashboard, click Add Operto, and follow the simple steps to connect your accounts.

We’re committed to partnering with top tools like Operto to help you save time, reduce operational overhead, and deliver exceptional stays—automatically.

We're excited to announce a powerful new integration with Pacho. This integration is designed to streamline your most critical on-the-ground tasks, turning operational complexity into automated simplicity.

What Pacho Does

Pacho is an intelligent operations platform that automates the coordination of cleaning, maintenance, and inspections. It acts as the central command center for your field operations, ensuring your properties are always perfectly guest-ready.

**Key Capabilit...

We're excited to announce a powerful new integration with Pacho. This integration is designed to streamline your most critical on-the-ground tasks, turning operational complexity into automated simplicity.

What Pacho Does

Pacho is an intelligent operations platform that automates the coordination of cleaning, maintenance, and inspections. It acts as the central command center for your field operations, ensuring your properties are always perfectly guest-ready.

Key Capabilities:

• Automated Task Creation: Pacho automatically generates cleaning, maintenance, and inspection tasks by syncing with your reservation data in Hostex.
• Intelligent Dispatch: The platform smartly assigns each task to the right team member, sending all necessary details directly to their mobile device.
• Real-Time Visibility: Gain a complete, live overview of all operational tasks and their statuses across your entire portfolio from a single dashboard.

The Value of the Hostex-Pacho Integration

By connecting Hostex and Pacho, you create a seamless, automated workflow from booking to check-in. Here’s what this means for you:

1. Eliminate Manual Work: Stop the time-consuming back-and-forth of scheduling and coordination. The integration automatically triggers the right operations at the right time, freeing you and your team to focus on growth and guest experience.
2. Ensure Consistency & Quality: With tasks created and dispatched based on real reservation data, you dramatically reduce the risk of human error. This leads to more reliable turnarounds and consistently high property standards.
3. Scale Operations Efficiently: The automation provided by Pacho allows you to manage more properties without a proportional increase in operational overhead. Scale your business with confidence, not complexity.
4. Unified System, Single Source of Truth: Sync your Hostex reservations, guest details, and property data directly into Pacho. Eliminate double data entry and ensure your operations team always works with the latest, most accurate information.

How to Get Started

The integration is available now in your Hostex dashboard. Navigate to the WorkPlace section to connect your Pacho account and begin configuring your automated workflows.

Learn more at: https://hostex.io/help/integrate-pacho-with-hostex/

We are committed to partnering with best-in-class tools like Pacho to provide you with a complete, powerful ecosystem for managing your short-term rental business. This integration is a direct step towards reducing your daily workload and helping you operate more profitably.

We are excited to announce the latest functional upgrades to Hostex, designed to streamline your daily operations and provide more granular control over your OTA listings.

Key Updates

1. Airbnb Quality Dashboard

Monitor your account’s health with real-time data directly from Airbnb. You can now access critical metrics without leaving Hostex, including:

• Performance Overview: Average ratings and 5-star review percentages.
• Rating Dimensions: Detailed scores for cleanliness, a...

We are excited to announce the latest functional upgrades to Hostex, designed to streamline your daily operations and provide more granular control over your OTA listings.

Key Updates

1. Airbnb Quality Dashboard

Monitor your account’s health with real-time data directly from Airbnb. You can now access critical metrics without leaving Hostex, including:

• Performance Overview: Average ratings and 5-star review percentages.
• Rating Dimensions: Detailed scores for cleanliness, accuracy, and communication.
• Listing Issues: Real-time notifications regarding listing quality or host alerts.

2. Airbnb Opportunities

Maximize your booking potential with tailored suggestions. If Airbnb identifies areas for improvement—such as missing amenities or pricing adjustments—you will see a notification in your Connected Accounts. Simply click to view and implement these optimizations.

3. Direct Airbnb Cancellations

You can now process Airbnb cancellations directly within the Hostex Calendar or Reservations.

You can manage the entire cancellation process, including selecting the reason for cancellation, all within our interface.

Important: Please be mindful of Airbnb’s host-initiated cancellation policies regarding fees and search rankings.

4. Additional Channel Improvements

• Xiaozhu Auto-Accept: You can now enable automatic booking acceptance for your Xiaozhu listings to improve response times and conversion rates.
• Trip.com Currency Settings: We now support specific currency configurations for Trip.com listings, ensuring your pricing is accurate across different regions.

We are committed to providing the most professional tools for your short-term rental business. Log in to your Hostex dashboard today to explore these new features!

We are excited to announce our official integration with Localbird, a premier digital concierge service designed to help you provide world-class hospitality while generating passive revenue.

What’s New?

You can now connect your Hostex properties to Localbird to automate guest upsells and local recommendations. This integration bridges the gap between your back-end management and the guest's on-site experience.

Key Features:

• Automated Concierge: Automatically embed...

We are excited to announce our official integration with Localbird, a premier digital concierge service designed to help you provide world-class hospitality while generating passive revenue.

What’s New?

You can now connect your Hostex properties to Localbird to automate guest upsells and local recommendations. This integration bridges the gap between your back-end management and the guest's on-site experience.

Key Features:

• Automated Concierge: Automatically embed personalized experience links (airport transfers, private chefs, local tours) into your Hostex messaging templates.
• Seamless Sync: Booking details flow from Hostex to Localbird, ensuring guests receive the right recommendations at the perfect time.
• New Revenue Stream: Earn a commission on every experience your guests book through your branded Localbird page.
• Zero Admin: Localbird handles all vendor coordination, payments, and quality control.

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For step-by-step instructions on how to activate this integration, please visit our help center: https://hostex.io/help/connect-to-localbird/

We are thrilled to announce that Hostex is now officially integrated with Touch Stay!

Managing a successful short-term rental is about more than just filling dates; it is about the experience you provide after the booking is confirmed. By connecting your Hostex account with Touch Stay, you can now automate your guest communication and provide world-class digital guidebooks with zero manual effort.

Why This Matters for Your Business

This integration allows Hostex to automatically s...

We are thrilled to announce that Hostex is now officially integrated with Touch Stay!

Managing a successful short-term rental is about more than just filling dates; it is about the experience you provide after the booking is confirmed. By connecting your Hostex account with Touch Stay, you can now automate your guest communication and provide world-class digital guidebooks with zero manual effort.

Why This Matters for Your Business

This integration allows Hostex to automatically sync your booking details directly into your Touch Stay account. No more copying and pasting guest names or check-in dates. Once connected, you can leverage Touch Stay’s powerful features to elevate your guest journey:

• Seamless Communication: Use the AI-powered Guidebook Generator to build a complete digital welcome book in minutes. It answers repetitive questions before they are even asked.
• New Revenue Streams: Access the Upsell Store to offer early check-ins, late check-outs, and local experiences. This allows you to increase guest spend effortlessly.
• Instant Support: Deploy the AI Chatbot to provide 24/7 answers in all languages, ensuring your guests feel supported even while you sleep.
• More 5-Star Reviews: Use built-in review collection tools to guide guests toward leaving positive feedback consistently.

Take the next step: learn how to seamlessly integrate Hostex with Touch Stay.

Exclusive Offer for Hostex Users 🎁

To celebrate this partnership, Touch Stay is offering a special discount for our community. Use the code below at checkout to save on your subscription:

Discount Code: 20hostex26

Elevate your guest experience today by combining the operational power of Hostex with the storytelling magic of Touch Stay.

Welcome to the most significant update in Hostex history. Version 5.0.0 marks our transition from a management tool to an AI-driven ecosystem. We are introducing HostGPT 2.0, along with a suite of professional features to help you scale your business with less effort.

The Main Event: HostGPT 2.0

We have completely rebuilt our messaging assistant to be more than just a chatbot. HostGPT 2.0 is now a context-aware specialist for guest communication.

• *Custom Knowledge Base:...

Welcome to the most significant update in Hostex history. Version 5.0.0 marks our transition from a management tool to an AI-driven ecosystem. We are introducing HostGPT 2.0, along with a suite of professional features to help you scale your business with less effort.

The Main Event: HostGPT 2.0

We have completely rebuilt our messaging assistant to be more than just a chatbot. HostGPT 2.0 is now a context-aware specialist for guest communication.

• Custom Knowledge Base: You can now "teach" AI using natural language. Give it the "insider secrets" of your property (like how to start the boiler or the best local coffee shop), and it will use that data to answer guests accurately.
• Safety First (Sentiment Detection): The AI now monitors guest emotions. If it detects anger or a complaint, it will immediately stop auto-replying and notify you to take over.
• Anti-Hallucination Policy: If the AI doesn't know the answer, it won't make one up. It will politely ask the guest to wait while it alerts you for help.
• Context-Aware Engine: HostGPT now analyzes your real-time calendar, listing details, and full chat history before every response.
• Multilingual Mastery: Communicate fluently in any language without ever leaving the Hostex inbox.

View more at: https://hostex.io/help/hostgpt-ai-powered-guest-message-automation/

Other Improvements

Small changes, big impact on your daily productivity.

• New "Reservations" Command Center: We’ve added a dedicated "Reservations" tab to the main navigation for faster access to your booking data.
• MTD (Month-to-Date) Reports: Generate financial reports that cover the current month up to the present day with a single click.
• Calendar Visual Styles: Customize how bookings are displayed on your calendar to suit your workflow.
• Customized Finance Categories: You can now hide default income and expense items when setting up your finances, keeping your dashboard focused only on the categories you actually use.
• Enhanced Booking Widgets Branding: New settings for logos and icons make your direct booking widgets look even more professional.
• Flexible Inbox UI: The message input box in your Inbox is now resizable, giving you a better view when drafting long responses.
• Guest Contact Updates: You can now manually edit a guest's email address directly within the reservation details for better communication management.
• Optimized Listing Linking: We’ve simplified the process of connecting your listings across multiple OTAs.
• Interactive Booking Notes: An improved interface for internal notes ensures your team never misses a detail about a guest’s special request.
• Streamlined Automation Setup: Creating and managing automation rules is now faster and more user-friendly.
• Open API Expansion: Developers can now modify reservation information via the Open API, including booking status, basic info, pricing, check-in details, and guest tags/notes.

💡 How to Get Started

To access these features, log in to your Hostex dashboard. If you are a new user, don't forget that HostGPT 2.0 includes a free trial quota so you can experience the future of messaging today.

Explore Hostex 5.0.0 Now

The “Allow Non-Continuous Bookings” feature is designed for hosts using Hostex’s multi-inventory management for Airbnb listings. While Airbnb doesn’t natively support multiple units under one listing, Hostex enables this through its Room Type Management. This feature handles bookings where consecutive nights are available across different physical properties within the same room type.

![](https://cdn.rapidr.io/storage/changelog-st...

The “Allow Non-Continuous Bookings” feature is designed for hosts using Hostex’s multi-inventory management for Airbnb listings. While Airbnb doesn’t natively support multiple units under one listing, Hostex enables this through its Room Type Management. This feature handles bookings where consecutive nights are available across different physical properties within the same room type.

How It Works

When enabled, the system will accept Airbnb bookings for consecutive nights even when inventory is distributed across different properties:

1. Automatic Processing

• The system will close the specific dates on all affected properties’ calendars
• The following note will be added to blocked dates: “Closed for Non-Continuous Booking”
• The reservation will be placed in your Reservation Box for manual allocation

2. Required Manual Actions

After acceptance, you must immediately:

• Option A (Recommended): Rearrange other bookings to create continuous availability in one property, then allocate the reservation from the Reservation Box
• Option B: Communicate with the guest about potentially staying in different properties for different nights (if acceptable)

Important Notes

• This feature is disabled by default​; enable it only if you understand the implications
• Exclusively applies to Airbnb listings synchronized through Hostex
• Requires prompt action after booking acceptance to avoid calendar conflicts
• Hostex is not responsible for complications arising from improper management of these bookings

Warning: This is an advanced feature intended for experienced hosts who can actively manage their calendar allocations. Do not enable if you cannot monitor and adjust bookings promptly.

>

This update focuses on deep integration with Airbnb’s latest API features, giving you more granular control over your booking rules and listing performance directly from Hostex.

• New Seasonal Rules Support: You can now manage Seasonal Rules for your Airbnb listings within Hostex. This allows you to set specific pricing and stay requirements for different times of the year, ensuring your strategy adapts perfectly to peak and shoulder seasons.
• Expanded Availability Windows: We have...

This update focuses on deep integration with Airbnb’s latest API features, giving you more granular control over your booking rules and listing performance directly from Hostex.

• New Seasonal Rules Support: You can now manage Seasonal Rules for your Airbnb listings within Hostex. This allows you to set specific pricing and stay requirements for different times of the year, ensuring your strategy adapts perfectly to peak and shoulder seasons.
• Expanded Availability Windows: We have added more flexibility to your booking settings. You can now access expanded "Max Days Notice" options, giving you finer control over how far in advance guests can book your property.

• Airbnb Opportunity Alerts: Hostex now helps you improve your listing's performance by identifying "Opportunities" directly from Airbnb. If your listing has areas for improvement—such as photos, titles, or descriptions—a new "Opportunities" button will appear in your Connected Accounts dashboard.
• Clicking the opportunities button will reveal specific suggestions to help boost your search ranking and conversion rates on Airbnb.

We are excited to announce the latest updates to Hostex. This release focuses on smarter inventory management, enhanced hardware integration, and more granular control over your daily operations.

• Automatic Closure for Non-Consecutive Inventory: The system now prevents overselling when a multi-day booking cannot be placed in a single room. If availability is fragmented across different units, Hostex will automatically close those dates to protect your operations.
• *Stay Extension Notes:...

We are excited to announce the latest updates to Hostex. This release focuses on smarter inventory management, enhanced hardware integration, and more granular control over your daily operations.

• Automatic Closure for Non-Consecutive Inventory: The system now prevents overselling when a multi-day booking cannot be placed in a single room. If availability is fragmented across different units, Hostex will automatically close those dates to protect your operations.
• Stay Extension Notes: You can now add notes while extending a stay. These will be automatically appended to the original booking notes for seamless tracking.

• Booking Rule Visibility: You can now customize the display of booking rule icons directly on your multi-calendar for a quicker overview.

• Multi-Lock Support: You can now assign multiple smart locks to a single room. Accordingly, your Digital Guest Guide will automatically display access information for all connected locks.
• Custom Code Expiry Logic: We added a new security option for smart lock codes. If enabled, the system will automatically delete the guest's code as soon as they check out, even if the original expiry time has not been reached.

• Enhanced Reservation Box: We added powerful search and filter functions to the Order Box. You can now locate specific bookings in seconds.
• Bulk Deletion for Amortized Transactions: When deleting an income or expense item that has been split across multiple months (amortized), the system now prompts you to delete all related entries at once. This ensures your long-term accounting remains accurate with a single click.
• Deposit Adjustments: Any changes made to security deposit amounts can now be applied to all existing reservations where the deposit has not yet been collected.
• Task Flexibility: You can now modify the "Task Type" even after a task has been created.

• Filtered Guest Lists: You can now filter your guest database by booking channel. This allows you to target marketing efforts or review guest history based on specific platforms.
• Improved Inbox Transparency: The inbox now displays the specific username (e.g., sub-account name) of the person who sent a message. (This internal detail remains invisible to the guest.)
• Sub-account Security: Sub-accounts no longer have default permission to edit automation rules created by the master account. The master account must explicitly grant this "Edit" permission.

• Enhanced Data Copying: You can now copy various guest details directly from the Order Details page with one click.
• Real-Time Calendar Filters: We added more filtering options when viewing live room status on the calendar.
• Better Note Interaction: The reservation notes interface is now more intuitive and supports image uploads for visual documentation.
• Message Translation: Hostex now supports the translation of outgoing messages sent by the host.
• Refined Automation: We added more conditional logic options to automation message rules for even more precise guest communication.

To keep your hosting operations running smoothly, Hostex has completed a required update to align with Airbnb's latest system improvements. This update ensures ongoing compatibility for your messaging and review features.

What's Changed Behind the Scenes

We've seamlessly updated our connection with Airbnb across three main areas to match their new technical requirements:

• Sending Images: Airbnb has improved the way images are sent in messages. The old method is no longer sup...

To keep your hosting operations running smoothly, Hostex has completed a required update to align with Airbnb's latest system improvements. This update ensures ongoing compatibility for your messaging and review features.

What's Changed Behind the Scenes

We've seamlessly updated our connection with Airbnb across three main areas to match their new technical requirements:

• Sending Images: Airbnb has improved the way images are sent in messages. The old method is no longer supported, and all images are now sent through a more reliable upload process.
• Message Organization & Translation: Airbnb has added better support for threaded replies (making conversations clearer) and for identifying translated messages in their system.
• Guest Reviews: When a guest leaves a review with a rating below 5 stars, Airbnb now requires a more specific category tag to explain the reason (e.g., "cleanliness," "communication").

What Hostex Users Need to Do

Absolutely nothing.

Our team has handled all the technical updates on our end. You do not​ need to take any action or change how you use Hostex. Everything continues to work exactly as you expect.

Thank you for trusting Hostex. We're here to ensure your tools work flawlessly so that you can focus on your guests.

We’re excited to introduce our latest integration with Turno, giving you seamless access to professional vacation rental cleaning and turnover services.

Through this partnership, you can automate cleaner scheduling and tap into Turno’s trusted local network of cleaning professionals.

Step-by-step to make the integration:

• Log in to your Turno account.
• Go to the [integration settings](htt...

We’re excited to introduce our latest integration with Turno, giving you seamless access to professional vacation rental cleaning and turnover services.

Through this partnership, you can automate cleaner scheduling and tap into Turno’s trusted local network of cleaning professionals.

Step-by-step to make the integration:

• Log in to your Turno account.
• Go to the integration settings.
• Find Hostex, click “Connect.”
• You will be redirected to the Hostex authorization page, and then click on “Authorize.”
• After authorization, you’ll be redirected back to Turno to select the property you want to link.

Need Help?

If you encounter any issues during setup, please use the chat feature located in the bottom right corner of the Turno website to contact their support team.

We’re excited to announce Hostex 4.23.0, featuring ​internationalized booking site capabilities​ and ​enhanced refund flexibility​ to help hosts better serve global guests while streamlining operations.

​1. Internationalized Booking Site​

Your direct booking site now supports ​multi-language, multi-currency, and localized unit displays​ to match guest preferences seamlessly.

​🌐 Multi-Language Support​

• ​13 Languages: English, Deutsch, Español, Français, Italia...

We’re excited to announce Hostex 4.23.0, featuring ​internationalized booking site capabilities​ and ​enhanced refund flexibility​ to help hosts better serve global guests while streamlining operations.

​1. Internationalized Booking Site​

Your direct booking site now supports ​multi-language, multi-currency, and localized unit displays​ to match guest preferences seamlessly.

​🌐 Multi-Language Support​

• ​13 Languages: English, Deutsch, Español, Français, Italiano, Português, Русский, 日本語, 한국어, 繁體中文, 简体中文, ไทย, العربية.
• Guests can select their preferred language when browsing your site.
• In addition to system UI, guests can choose to translate listing titles, descriptions, and reviews.
• AI-powered real-time translation ensures maximum accuracy.

​💱 Multi-Currency Support​

• Guests can switch to any global currency.
• Prices are calculated based on real-time exchange rates.
• The system automatically displays the local currency based on the guest’s location, while manual switching is also available.

Note: Displayed amounts are estimates only; final payment is charged in the host’s original pricing currency.

📏 Localized Unit Display​

• Supports both metric and imperial measurements.
• Bed dimensions will be displayed in the guest’s local unit preference based on their country.

​2. Manual Partial Refunds for Bookings​

Hosts can now issue custom partial refunds for a direct booking at any time before or during the stay (upcoming or in-progress reservations).

• ​Flexible Refund Amounts: Set any partial refund value (not limited to fixed amounts).
• ​Multiple Operations: Refund the same reservation various times as needed (e.g., partial refund for early check-out + additional compensation).

📚 For step-by-step instructions, see: Booking Site Refunds Help Doc

​3. Customizable Default Task Start Time​

To align with diverse property rules, hosts can now ​set a custom default start time for tasks​ (e.g., "Start cleaning at 10:00 AM" instead of the system default).

Have questions? Contact us at [email protected] or visit our Help Center.

We’re thrilled to announce ​Hostex’s new integration with Alertify, a cutting-edge smart monitoring platform designed to revolutionize short-term rental property management. This powerful partnership empowers hosts to proactively prevent property damage, resolve guest conflicts, and maintain compliance—all while prioritizing guest privacy.

About Alertify

Alertify is a smart monitoring platform designed for short-term rentals.

Using discreet, privacy-safe sensors, Alertify detects ...

We’re thrilled to announce ​Hostex’s new integration with Alertify, a cutting-edge smart monitoring platform designed to revolutionize short-term rental property management. This powerful partnership empowers hosts to proactively prevent property damage, resolve guest conflicts, and maintain compliance—all while prioritizing guest privacy.

About Alertify

Alertify is a smart monitoring platform designed for short-term rentals.

Using discreet, privacy-safe sensors, Alertify detects noise, cigarette smoke, and overcrowding in real time—helping hosts and property managers prevent parties, damage, and neighbor complaints.

Trusted by thousands of operators worldwide, Alertify empowers you to step in early and protect your property without compromising guest privacy.

With this update, you can now connect Hostex to Alertify to:

• Automatically sync guest information for every booking
• Link reservations to the correct units in Alertify
• Enable proactive guest alerts when excessive noise or indoor smoking is detected
• Auto-fill after-incident reports with guest data—saving time on claims and documentation

​Why This Matters for Property Managers

​Reduce Risk: Mitigate neighbor complaints and property damage with proactive monitoring.

​Save Time: Automate guest communication and reporting workflows.

​Scale Confidently: Compatible with multi-property portfolios of any size.

👉 See Help Guide for full setup instructions.

Hostex is committed to empowering property managers with AI-driven tools for smarter, safer operations. 🌟

We’ve just rolled out version 4.22.1 of the Hostex web platform, featuring new integrations, enhanced account security, and smarter automation tools.
New Features

• SwitchBot Smart Lock Integration

• You can now connect your SwitchBot smart locks to Hostex for streamlined guest access and automation.
• Booking Site Preview Support

• Preview your Bookingsite before publishing—see how your listing appears to guests and fine-tune it with confidence.
• **Two-Factor Authentication ...

We’ve just rolled out version 4.22.1 of the Hostex web platform, featuring new integrations, enhanced account security, and smarter automation tools.
New Features

• SwitchBot Smart Lock Integration

• You can now connect your SwitchBot smart locks to Hostex for streamlined guest access and automation.
• Booking Site Preview Support

• Preview your Bookingsite before publishing—see how your listing appears to guests and fine-tune it with confidence.
• Two-Factor Authentication (2FA)

Protect your Hostex account with 2FA. Just click the profile icon in the top-right corner, open My Account, and enable it.

Improvements

• Task List Optimization

• Improved clarity of the Next Booking field in the task list, helping teams better understand upcoming schedules.
• Smarter Gap Management Logic

If a calendar gap is longer than the defined threshold and the minimum stay within the gap is also greater than the threshold, Hostex will now skip making changes to avoid overriding intentional settings. Learn more →

Thanks for using Hostex!

As always, we’re working to help you automate smarter and host better.

We’re excited to release Hostex 4.22.0, a major update that brings full compatibility with Airbnb’s latest API—unlocking powerful features to help you manage more efficiently and boost your bookings.

Here’s what’s new:

🔹 New Listing Promotion

Airbnb’s New Listing Promotion is now available for new Airbnb listings, allowing you to apply a 20% discount on the first 3 bookings for new listings to attract early guests faster.

🔹 Non-Refundable Discount

You can now create non-refundable...

We’re excited to release Hostex 4.22.0, a major update that brings full compatibility with Airbnb’s latest API—unlocking powerful features to help you manage more efficiently and boost your bookings.

Here’s what’s new:

🔹 New Listing Promotion

Airbnb’s New Listing Promotion is now available for new Airbnb listings, allowing you to apply a 20% discount on the first 3 bookings for new listings to attract early guests faster.

🔹 Non-Refundable Discount

You can now create non-refundable pricing options directly within Hostex. Offer guests a discounted rate in exchange for a non-refundable policy. Helping you drive more bookings while minimizing cancellation risks.
Learn more →

🔹 Offline Security Deposit

You can set offline security deposits for your Airbnb listings within Hostex. Guests will see the deposit details during booking, and you can collect it in person or through Hostex at check-in.
Learn more →

This version is all about greater flexibility, more control, and a smoother Airbnb hosting experience.

Try now and take full advantage of the latest Airbnb features—seamlessly integrated with Hostex.

We're excited to announce the Hostex + Clearing integration, which creates a seamless connection between your property management operations and AI-powered financial management.

What is Clearing?

Clearing is an AI-powered trust accounting and bookkeeping automation platform built for Short-Term Rental operators. Property managers utilize Clearing to reconcile reservation revenue, streamline expense management, and generate accurate financial statement...

We're excited to announce the Hostex + Clearing integration, which creates a seamless connection between your property management operations and AI-powered financial management.

What is Clearing?

Clearing is an AI-powered trust accounting and bookkeeping automation platform built for Short-Term Rental operators. Property managers utilize Clearing to reconcile reservation revenue, streamline expense management, and generate accurate financial statements for owners, management, and co-hosts, ultimately closing their books faster with complete financial clarity.

Why does it matter?

• ​Eliminate manual data entry – Bookings flow automatically from Hostex to Clearing
• ​Real-time financial workflows – Trust accounting and reporting now sync with live booking data
• ​Automated owner statements – Generate accurate financial reports based on actual revenue, bank transactions, and categorized expenses
• ​End-to-end reconciliation – Track every property's revenue, fees, and costs with full audit trails

The Hostex + Clearing integration creates a fully automated back-office, connecting day-to-day operations with clean, audit-ready financials. From upsells and reimbursable expenses to monthly payouts and statements, this integration helps modern STR managers scale smarter and faster.

Click here to view integration steps for Connect Clearing with Hostex.

Clearing is a Financial Technology Company, not a bank.

>

We’re thrilled to announce a new integration between Hostex and BetterSTR, the smart digital guidebook platform designed to elevate your guest experience.

With this integration, your reservation data from Hostex automatically syncs to BetterSTR—so each guest receives a personalized digital guide that includes:

• Custom check-in and check-out times
• Smart lock codes (based on the guest’s phone number)
• Key property details, appliance instructions, and more
• Optional video walkthrough...

We’re thrilled to announce a new integration between Hostex and BetterSTR, the smart digital guidebook platform designed to elevate your guest experience.

With this integration, your reservation data from Hostex automatically syncs to BetterSTR—so each guest receives a personalized digital guide that includes:

• Custom check-in and check-out times
• Smart lock codes (based on the guest’s phone number)
• Key property details, appliance instructions, and more
• Optional video walkthroughs, weather updates, and local activity widgets

You can even generate shareable links and QR codes for specific content—perfect for printing and placing around the home.

This integration makes it easier than ever to deliver seamless, 5-star guest experiences while reducing repetitive messaging and manual updates.

📘 See Help Doc for setup instructions.

We're excited to announce Hostex 4.21.0, which brings significant improvements across all aspects of your short-term rental management.

This update focuses on ​improving automation, guest experience, and operational efficiency while maintaining a seamless direct booking flow.

​1. Bookingsite - Host Portal Improvements

• Airbnb Review Sync: Positive reviews from Airbnb now automatically sync to your Hostex Booking site and Google Vacation Rentals
• Facility Synchronisation...

We're excited to announce Hostex 4.21.0, which brings significant improvements across all aspects of your short-term rental management.

This update focuses on ​improving automation, guest experience, and operational efficiency while maintaining a seamless direct booking flow.

​1. Bookingsite - Host Portal Improvements

• Airbnb Review Sync: Positive reviews from Airbnb now automatically sync to your Hostex Booking site and Google Vacation Rentals
• Facility Synchronisation: Your amenities and services now sync seamlessly to Google Vacation Rentals
• Lodging Categories: Added standardised lodging categories for better listing classification

• ​Pet Fee Optimisation: More flexible pet fee configuration options
• Design Flexibility:

• Hero section titles and subtitles can now be left empty
• Dedicated footer logo upload with multiple size options

2. Bookingsite - Guest-Facing Website Enhancements

• Smart Date Display: Listings now show the nearest available check-in dates by default
• Faster Loading: Optimized image sizes for improved page load speed
• Mobile Improvements:

• Swipe navigation for Hero images on mobile devices
• Redesigned footer layout for better mobile usability

• Auto-Welcome Messages: Hosts receive automatic welcome messages when guests initiate conversations for the first time

​3. Automation Upgrades

• Flexible Pre-Check-in Rules: New option to control message triggering based on days remaining before check-in
• Weekly Schedule Triggers: New "Specific day of week in given month" trigger condition

• Gap Rule Application: Choose whether to apply new gap management rules to all existing bookings
• Custom Channel Support: Expanded channel options in automation settings
• Media Guidance: Clear indicators showing which channels support image attachments

​4. Reservations Management Improvements

• Cancellation Filtering: Dedicated filter for cancelled bookings in the reservation list
• ​Advanced Date Filtering: Combine date ranges with booking status filters in the reservation list
• ​Bulk Cancellations: Mass cancellation capability for bookings for multiple rooms

​5. Guest Management Enhancements

• Custom Deposit Refunds: Configure deposit refund timing to match your policies
• Custom Check-in/Out Times: Set property-specific check-in and check-out hours

• ​Enhanced Guest Details: View guest nationality and timezone information in the guest list

​6. Business Operations & Reporting

• Refined Team-Account Permissions: Updated permission system for better team management

• Brand Logo Integration: Upload your logo to appear in owner reports and automated emails
• ​Improved Sellable Nights Calculations:

• Calculated from the earliest booking date (or property creation)
• Stopped counting days after property deletion

Hostex 4.21.0 introduces a ​brand-new Search Widget for your Direct Booking Site, allowing you to embed an Airbnb-like search experience directly on your website.

Key Features:

• ​Seamless Search Integration: Embed a fully functional search bar on your homepage, enabling guests to search your listings without leaving your site.
• ​Airbnb-Style Results Page: Guests get a familiar, user-friendly search results page with filters, availability, a...

Hostex 4.21.0 introduces a ​brand-new Search Widget for your Direct Booking Site, allowing you to embed an Airbnb-like search experience directly on your website.

Key Features:

• ​Seamless Search Integration: Embed a fully functional search bar on your homepage, enabling guests to search your listings without leaving your site.
• ​Airbnb-Style Results Page: Guests get a familiar, user-friendly search results page with filters, availability, and pricing, just like Airbnb.
• ​Customizable Redirect: Clicking a listing redirects guests to your preferred page (e.g., a Hostex booking widget-enabled property page).
• ​Theme Customization: Adjust colors and styling to match your website’s design while keeping consistency with your booking widget.

This update enhances your website’s booking experience, reducing dependency on third-party platforms while keeping usability intuitive for guests.

See our Help Guide for step-by-step instructions on setting up the Search Widget.

Beyond the Search Widget, we've added 50+ new features – explore the full update here.

We’re excited to introduce Hostex v4.20.3. This release includes two major integrations designed to streamline your short-term rental operations:

1. Jervis Systems

Automate guest access and manage smart home devices across one or more properties with Jervis Systems.

Now you can connect Hostex with Jervis to:

• Automate door access for guests

• Remotely control supported smart home devices

• Enhance property security and guest experience

👉 Explore supported devices: [https://www.j...

We’re excited to introduce Hostex v4.20.3. This release includes two major integrations designed to streamline your short-term rental operations:

1. Jervis Systems

Automate guest access and manage smart home devices across one or more properties with Jervis Systems.

Now you can connect Hostex with Jervis to:

• Automate door access for guests

• Remotely control supported smart home devices

• Enhance property security and guest experience

👉 Explore supported devices: https://www.jervis.systems/devices

2. Hostkit (Portugal Only)

Simplify compliance and administration for your Portuguese properties.

The Hostkit integration enables:

• Automatic invoicing and Modelo 30 submissions

• Online check-in and SEF/AIMA reporting

• City tax automation, INE & COPE reporting

• Expense tracking, payments, smart lock integration, and more

👉 Learn more: https://hostkit.pt/

These integrations help you work smarter, stay compliant, and offer a seamless guest experience.

As always, we’re here to support your growth, one automation at a time.

We are excited to announce the release of Hostex version 4.20.1 & 4.20.2. These updates focus on enhancing the user experience on the dashboard with a series of detailed optimizations. Here are the specific changes:

Dashboard Updates

• Simplified Tab Navigation: Adjusted tab order (Check-ins, Check-outs, Tasks, New bookings) for a more intuitive workflow.
• Date Filter Consistency: Date filters now stay active when switching between Check-ins, Check-outs, Tasks, and New bookings ta...

We are excited to announce the release of Hostex version 4.20.1 & 4.20.2. These updates focus on enhancing the user experience on the dashboard with a series of detailed optimizations. Here are the specific changes:

Dashboard Updates

• Simplified Tab Navigation: Adjusted tab order (Check-ins, Check-outs, Tasks, New bookings) for a more intuitive workflow.
• Date Filter Consistency: Date filters now stay active when switching between Check-ins, Check-outs, Tasks, and New bookings tabs.
• Customizable Views: Added a "View" button in Check-ins and Check-outs lists to toggle displayed columns (e.g., guest names, booking references).
• Auto-Sorted Check-In/Check-Out Times: Check-ins and Check-outs lists now sort entries by check-in/check-out time (earliest first) by default.
• Next Booking Details: Check-ins, Check-outs, and Tasks lists show next booking dates, guest names, and remarks. Click "More" to view full booking details.
• Time Selection for Bookings: Set check-in/check-out times directly in Check-ins and Check-outs lists (interface matches Messages > Orders).
• Guest Count Display: The "All reservations" list now shows guest counts per reservation for better occupancy tracking.

Other Key Improvements

• Inbox Search: Search by guest phone number or email to find all related conversations.
• Automation Error: Clearer reasons for skipped automation actions (e.g., "Rule deactivated", "Empty message content") in the reservation details.
• Booking Site Currency Editing: Adjust currency during booking site configuration for multi-currency support.
• Property Reactivation Fix: When reactivating a property, availability closed for bookings is preserved to avoid unintended availability.

We’re thrilled to announce Hostex 4.20.0—a transformative update crafted directly from your feedback!

Based on thousands of user requests, this release delivers 20+ new features and refined workflows to empower teams with smarter permissions, streamlined calendar management, and enhanced multi-platform controls.

Team Account Permissions Updates

• Security Deposit Management: Control view and edit deposit permission (default: restricted).
• OpenAPI Access: Control API page vis...

We’re thrilled to announce Hostex 4.20.0—a transformative update crafted directly from your feedback!

Based on thousands of user requests, this release delivers 20+ new features and refined workflows to empower teams with smarter permissions, streamlined calendar management, and enhanced multi-platform controls.

Team Account Permissions Updates

• Security Deposit Management: Control view and edit deposit permission (default: restricted).
• OpenAPI Access: Control API page visibility and token CRUD permission.
• Manual Booking Creation: Control the creation of manual reservation permissions.
• Booking Rate Visibility: Restrict access to Booking.com remarks if permission is disabled.
• Financial Reporting: Restrict access to Transactions for a reservation if permission is disabled.
• Reservation Box Access: Restrict access to reservations in the Reservation Box if permission is disabled.
• Others: Allow team accounts to customize the booking styles on their calendars independently.

Calendar Page Enhancements

• Filter by Booking Status: View reservations by status (Confirmed/Cancelled/Refunded/etc).
• Unified Overview: Merge display for New Bookings, Check-Ins, Check-Outs, and Security Deposits.
• Sync Anomaly Detection: Highlight dates with synchronization issues.
• Reservations Search: Find reservations quickly via the search feature.

Reservations Improvements

• Booking.com Add-On: Display child age details in reservation remarks.
• Hourly Reservations: Expand view by default.
• Security Deposit Timing: Adjusted to 2 hours post-checkout for hourly bookings.
• Bulk Export: Export guest ID documents in bulk from booking lists.

Notification System Overhaul

• Post-Association Warnings: Enhanced prompts for property linkings.
• Booking.com Setup Alerts: Clarified initial connection requirements.
• Account Disconnection Notices: Improved termination confirmation process.
• Manual Lock Code Entry: Better guidance for password input.

Automation & Workflow Optimizations

• Smart Filters: Enhanced channel/account selection in automation rules.
• No Clean Tasks for Reservation Box: Exclude these bookings from auto-cleaning.
• Shortcode Customization: Improved shortcode logic in messaging.
• Retry Notifications: Optimize the retry notification after the automated review sending fails.
• Timestamps in Chat: Added timestamps to every conversation thread.

Data & UI Enhancements

• Statistics Filters: Support marking-based data segmentation.
• Property Grouping: Added "Unassigned" filter option.
• Check-In Guide: Improve the display when the password is unavailable.
• Price Display: Optimize price display for long numbers.

Property Restrictions Updates

Airbnb

• Currency customization
• Cancellation policy customization
• Seasonal min-stay / day-of-week min-stay restrictions
• Pet fees are adjustable per pet/night

Trip.com

• Min/Max stay duration settings
• Closed dates for arrival/departure
• Advance booking requirements

Vrbo

• Closed dates for arrival/departure

We are excited to announce the new Guests Screening and Risk Management functionality powered by Truvi (formerly SuperHog).

This feature is designed to help you identify potential risks associated with guests and receive a certain level of compensation in case of incidents.

• Enable Risk Management: Uncover potential risks related to guests and gain compensation in the event of incidents.
• Guest Risk Level Labels: Upon activation, your guests will be categori...

We are excited to announce the new Guests Screening and Risk Management functionality powered by Truvi (formerly SuperHog).

This feature is designed to help you identify potential risks associated with guests and receive a certain level of compensation in case of incidents.

• Enable Risk Management: Uncover potential risks related to guests and gain compensation in the event of incidents.
• Guest Risk Level Labels: Upon activation, your guests will be categorized as “Approved,” “Flagged,” or “Rejected,” indicating their risk levels.
• Variable Compensation: The compensation you receive in case of incidents will vary based on the guest's risk level.

For more information, please learn more here: Guest Screening.

What’s New ✨

• Added HostGPT control toggle to enable/disable this feature.
• Locked reservations now continue syncing real-time status updates.
• The Tasks list displays notes for the "Next Booking" field.
• Exported Tasks files now include Next Booking details.
• Added cancellation timestamps and guest emails to Booking lists exports.
• Phone numbers now show country origins in the Guest lists exports.
• Streamlined condition setup for creating automation rules.
• Statistics now adapt dis...

What’s New ✨

• Added HostGPT control toggle to enable/disable this feature.
• Locked reservations now continue syncing real-time status updates.
• The Tasks list displays notes for the "Next Booking" field.
• Exported Tasks files now include Next Booking details.
• Added cancellation timestamps and guest emails to Booking lists exports.
• Phone numbers now show country origins in the Guest lists exports.
• Streamlined condition setup for creating automation rules.
• Statistics now adapt display formats for different currencies.
• Added option to hide guest count selector in Check-In Guide global settings.
• New system notifications trigger when creating manual bookings.

1. Guest Experience Enhancements

• Check-Out Confirmation Pop-up: Guests now see a confirmation dialog when clicking "Check-Out" in the check-in guide, reducing accidental actions.
• Clickable Links in Notes: Hyperlinks within notes (e.g., property rules, messages) are now clickable and directly open in new tabs.

2. Functionality Improvements

• Shortcode Date Formatting: ✔️ Check-in/checkout dates in messaging templates (e.g., automated emails, chat) now display th...

1. Guest Experience Enhancements

• Check-Out Confirmation Pop-up: Guests now see a confirmation dialog when clicking "Check-Out" in the check-in guide, reducing accidental actions.
• Clickable Links in Notes: Hyperlinks within notes (e.g., property rules, messages) are now clickable and directly open in new tabs.

2. Functionality Improvements

• Shortcode Date Formatting: ✔️ Check-in/checkout dates in messaging templates (e.g., automated emails, chat) now display the full year (e.g., "15 Oct 2024") for clarity.
• Bulk Pricing & Rule Updates: ✔️ Property/room names are fully displayed during bulk edits to prevent misselection.
• Channel Order Room Change Alerts: Hosts receive notifications when a channel-managed booking (e.g., Airbnb) requests a room/unit change.

3. UI/UX Refinements

• Property/Room Sorting: Lists now show complete names of properties, rooms, or unit types during sorting to avoid ambiguity.
• Booking Website Fee Breakdown: Redesigned the "Fee Details" section for reservations to improve transparency and readability.
• Airbnb Connection Guidance: Updated in-app prompts and error messages for smoother Airbnb integration setup.

4. Payment & Subscription Updates

• Subscription Activation Reminder: A pop-up now shows the effective date of a subscription plan before payment confirmation.
• Subscription Icon Refresh: Replaced the subscription status icon for better visual consistency.

We are thrilled to announce significant upgrades to the Booking Site in the newly released version 4.18.0!

These enhancements are designed to boost your booking conversion rates, optimize SEO performance, improve guest interaction flexibility, and deliver more professional payment solutions.

Below are the key updates:

1. Promotion Codes

Create custom discount codes with rules (e.g., percentage or fixed-amount discounts) and share them via social media or direct links.

G...

We are thrilled to announce significant upgrades to the Booking Site in the newly released version 4.18.0!

These enhancements are designed to boost your booking conversion rates, optimize SEO performance, improve guest interaction flexibility, and deliver more professional payment solutions.

Below are the key updates:

1. Promotion Codes

Create custom discount codes with rules (e.g., percentage or fixed-amount discounts) and share them via social media or direct links.

Guests can apply these codes during checkout to redeem offers.

2. In-Chat Special Offers

Send time-sensitive special offer links directly to guests via the booking site’s chat interface (similar to Airbnb’s special offers), encouraging faster booking decisions.

3. Payment Schedules (Installment Plans)

Set up 3-installment payment plans within rate plans. Hostex will:

• Automatically email reminders as payment deadlines approach.
• Cancel bookings if payments are overdue by 48 hours (processed per your cancellation policy).
• Attempt auto-charges for guests with authorized card payments.

4. SEO Optimization & Google Analytics Integration

• SEO Customization: Define H1 titles, meta descriptions, and keywords to improve your site’s Google search rankings.
• Data Tracking: Monitor real-time traffic, user behavior, and marketing effectiveness via Google Analytics integration.

Additional Improvements

• Upload a custom favicon to strengthen brand identity.
• Add new Amenities & Services tags (e.g., private beach access path, BBQ area).
• Include custom payment instructions for clarity in Payment Gateway.
• Display detailed property addresses only to guests with confirmed bookings.
• UI/UX refinements for smoother mobile navigation and responsiveness.

We are thrilled to announce the release of our latest software version, which now supports a wider range of languages to enhance your experience! We believe that effective communication is essential for our users, and we are committed to making our software accessible to everyone.

With this update, you can now enjoy our software in the following languages:

• English
• Deutsch
• Español
• Français
• Italiano
• Português
• Русский
• 日本語
• 한국어
• 繁體中文
• 简体中文
• ไทย
• العربية

![](/uploads/1XBRfvkCO...

We are thrilled to announce the release of our latest software version, which now supports a wider range of languages to enhance your experience! We believe that effective communication is essential for our users, and we are committed to making our software accessible to everyone.

With this update, you can now enjoy our software in the following languages:

• English
• Deutsch
• Español
• Français
• Italiano
• Português
• Русский
• 日本語
• 한국어
• 繁體中文
• 简体中文
• ไทย
• العربية

Additionally, we have made several optimizations to our web application:

• Properties can automatically fetch addresses based on OTA source information and also support manual entry.
• Improved the address setup process for Pricelabs and Rategenie.
• Optimized the address setup logic for the check-in guide; if not manually set, the property address will be used.
• The sub-pricing plan for Agoda properties now supports automatic association.
• Adjusted the feature navigation structure to include a new "Workplace," where multiple useful tools are now grouped together.

We are excited to announce the release of version 4.17.0, which introduces our brand-new Booking Site Builder! This complete redesign significantly enhances both usability and aesthetics.

Here are the key features of the new Booking Site Builder:

• Simplified the process of designing your booking website.
• Offers a variety of customizable settings for your site.
• All site configuration options are now integrated in one place, eliminating the need to switch between pages.
• Guests can now...

We are excited to announce the release of version 4.17.0, which introduces our brand-new Booking Site Builder! This complete redesign significantly enhances both usability and aesthetics.

Here are the key features of the new Booking Site Builder:

• Simplified the process of designing your booking website.
• Offers a variety of customizable settings for your site.
• All site configuration options are now integrated in one place, eliminating the need to switch between pages.
• Guests can now book directly through the website without registering or logging in.
• Enhanced options for setting up more flexible refund policies.
• Strengthened email notification features for guests.
• The booking widget now supports adaptive layouts for different screen sizes.
• Over ten different themes are available for the booking widget to match your website’s style.

Please note that existing booking websites and widgets created with the old method will continue to function normally. We encourage all users to try creating a new website with the new builder.

For more information on using the Booking Site Builder, please visit: How to Create a Direct Booking Website with Hostex.

When you set an automated message rule for a specific time before the check-in day, if a guest books after that scheduled time, Hostex still automatically sends these relevant messages to ensure the guests don't miss important information.

Key Improvements:

The system can now trace back up to 3 days before check-in day at 00:00 AM to resend messages that should have been sent.

Example:

If you set an automated rule to send a message at 10 AM 3 days before check-in, and a guest...

When you set an automated message rule for a specific time before the check-in day, if a guest books after that scheduled time, Hostex still automatically sends these relevant messages to ensure the guests don't miss important information.

Key Improvements:

The system can now trace back up to 3 days before check-in day at 00:00 AM to resend messages that should have been sent.

Example:

If you set an automated rule to send a message at 10 AM 3 days before check-in, and a guest makes a reservation on the check-in day at 8 PM.

Clearly, the time he made the booking does not match the trigger time you set for the rules. However, they will still receive that message.

This optimization ensures that important communications are not overlooked, keeping your guests well-informed, regardless of when they book.

We are excited to announce that Hostex now supports message synchronization with Agoda!

This feature enhances communication between hosts and guests, ensuring seamless interactions.
How Agoda Message Synchronization Works

Agoda's message synchronization is based on email notifications rather than API notifications.

• Guest Messages:

• When a guest sends a message via Agoda, the platform notifies both the host and Hostex through email. Hostex then...

We are excited to announce that Hostex now supports message synchronization with Agoda!

This feature enhances communication between hosts and guests, ensuring seamless interactions.
How Agoda Message Synchronization Works

Agoda's message synchronization is based on email notifications rather than API notifications.

• Guest Messages:

• When a guest sends a message via Agoda, the platform notifies both the host and Hostex through email. Hostex then parses these emails to create inbox messages, allowing hosts to view guest inquiries directly within the Hostex platform.
• Host Responses:

• When a host sends a message to a guest through Hostex or replies to a message, Hostex will send an email to the guest’s Agoda forwarding email address. Agoda will then interpret this email as an inbox message, ensuring that guests receive the communication through both email and the Agoda app.
• Important Note:

Please be aware that Hostex can only display messages sent by the host through the Hostex platform. If a host sends messages through the Agoda app or replies via email directly, those messages will not be synchronized to Hostex.

The latest version of Hostex features a completely redesigned booking site builder, offering:

• User-Friendly Interface: Enhanced page layout for improved navigation.
• Embedded Booking Widget: Easily integrate the booking widget on third-party websites.
• Customizable Domain Support: Point your own domain to the Hostex booking site.
• Flexible Booking Rules: Set minimum stay requirements, close dates for arrivals, and other date-specific rules.
• Pricing Adjustments: Config...

The latest version of Hostex features a completely redesigned booking site builder, offering:

• User-Friendly Interface: Enhanced page layout for improved navigation.
• Embedded Booking Widget: Easily integrate the booking widget on third-party websites.
• Customizable Domain Support: Point your own domain to the Hostex booking site.
• Flexible Booking Rules: Set minimum stay requirements, close dates for arrivals, and other date-specific rules.
• Pricing Adjustments: Configure pet fees and extra guest fees within your pricing structure.
• Multiple Rate Plans: Support for various rate plans to meet diverse needs.
• Guest Login Option: Allow guests to log in during the final payment stage on the booking site.
• Bug Fixes: Numerous improvements for a smoother user experience.

We are excited to announce the release of our latest product version, 4.16.0!

This update features in-depth optimizations for reviews, messaging, the Booking Site Builder, and automation, all designed to significantly enhance your user experience.

Review Feature Improvements:

• Added more rating options for host reviews.
• Support for last-minute reviews.
• Automated reviews now include AI-driven dynamic content adjustments.

In this update, we’ve made it easier to provide detailed feedba...

We are excited to announce the release of our latest product version, 4.16.0!

This update features in-depth optimizations for reviews, messaging, the Booking Site Builder, and automation, all designed to significantly enhance your user experience.

Review Feature Improvements:

• Added more rating options for host reviews.
• Support for last-minute reviews.
• Automated reviews now include AI-driven dynamic content adjustments.

In this update, we’ve made it easier to provide detailed feedback on your guests. When manually sending a review, you can give overall ratings and also describe specific aspects of their stay. You can even choose whether to recommend them to other hosts. Please note that detailed ratings only apply to Airbnb bookings.

When you choose to send automated reviews, you can craft a standard review message and enable the AI rewriting feature. The system will then automatically generate unique review content for each booking, helping you maintain a personalized host presence.

Additionally, automated reviews are sent after the guest checks out, with default ratings set to five stars. If you encounter any issues during a guest's stay, you can easily adjust the pending automated review's rating and content during your chat with them.

Messaging Feature Improvements:

• A new checkout day option has been added to automated message rules for specific dates.
• When sending emails from the chat page, you can now select additional guests (not just the booker).
• Support for accepting or declining Airbnb's Request to Book in your inbox.
• Clickable details in the booking preview area on the right side of the chat window.
• Edit review content directly from the booking preview area on the right side of the chat window.

Booking Site Builder Improvements:

• Expanded booking lead time options in the Booking Site rate plans.
• Sync reviews from Airbnb and Booking.com listings to Google Vacation Rental.
• New system notifications for request-to-book from the Booking Site.

Other Enhancements:

• The Connected Accounts list now supports filtering by account status.
• Added status for lock code auto-generation in the bookings' automation list.
• Gap restrictions added to automation task rules.
• System notifications for failed automation tasks.
• The Income & Expenses page now supports multi-select operators and includes filters for booking-related and property-related data.

We hope these updates make your experience with Hostex even better! Thank you for your continued support.

We are excited to announce the official release of our version 4.15.0 this week, along with a range of powerful statistical features.

1. Owner Connect

The Owner Connect feature is specifically designed for channel managers, allowing for customizable report settings to generate owner reports with a single click.

These reports include details on income, expenses, and management fees, enabling owners to clearly understand thei...

We are excited to announce the official release of our version 4.15.0 this week, along with a range of powerful statistical features.

1. Owner Connect

The Owner Connect feature is specifically designed for channel managers, allowing for customizable report settings to generate owner reports with a single click.

These reports include details on income, expenses, and management fees, enabling owners to clearly understand their property's performance and the net income after channel manager commissions.

Channel managers can easily send the generated PDF reports to the respective property owners for end-of-month reconciliation.
For more details, please visit: Owner Connect Documentation

2. Monthly Report

We have also introduced the Monthly Report feature, designed for vacation rental operators. This data report provides an overview of all properties, including key metrics such as occupancy rates and net profit.

Users can view detailed information for each property, including breakdowns of every booking's costs and all income and expense records.

For more details, please visit: Monthly Report Documentation

Other Improvements

• Enhanced the format of the Incomes & Expenses reports for better clarity and simplicity.
• Improved the UI design for all statistical reports.
• Streamlined the process for adding domains in the booking site.
• Added support for multiple domains in the booking site.
• Enabled receiving Houfy bookings in the Inbox.
• Introduced Gap Management permissions for sub-accounts.

For any questions or feedback, please reach out to our support team. Thank you for your continued support!

For property managers, there is a need to synchronize calendar information with owners to monitor business operations or share it with cleaning teams to schedule tasks.

Hostex's previous Team Collaboration feature could address this need, but now we are introducing a much lighter calendar-sharing feature. Your collaborators will no longer need to log in to Hostex to easily view basic calendar information.

To share your calendar:

• Log in to the [Cale...

For property managers, there is a need to synchronize calendar information with owners to monitor business operations or share it with cleaning teams to schedule tasks.

Hostex's previous Team Collaboration feature could address this need, but now we are introducing a much lighter calendar-sharing feature. Your collaborators will no longer need to log in to Hostex to easily view basic calendar information.

To share your calendar:

• Log in to the Calendar section.
• Click on the share button at the bottom of the page.
• Select the calendar range you want to share.

Your partners can access basic calendar information through the link you provide.

By clicking on Manage Shared Links, you can also view and delete shared links at any time, giving you full control.

Hostex supports very convenient one-click and batch price adjustment functions, greatly improving price management efficiency.

But what if you have already set daily prices for Airbnb listings and want to copy them to Booking.com listings with a single click? Our new feature perfectly addresses this need.

To copy prices:

• Log in to the Price section.
• Select the dates for the properties you want to set.
• In...

Hostex supports very convenient one-click and batch price adjustment functions, greatly improving price management efficiency.

But what if you have already set daily prices for Airbnb listings and want to copy them to Booking.com listings with a single click? Our new feature perfectly addresses this need.

To copy prices:

• Log in to the Price section.
• Select the dates for the properties you want to set.
• In the Price settings in the pop-up box on the right, select Copy.
• Choose the source property you want to copy from.
• Check the target properties you want to set.
• Save.

1. System notifications can now be sent via email.
2. Integration of multiple Pricelabs accounts is supported.
3. Tags are displayed in the top right corner of reservations on the Calendar.
4. Support for setting a Pet Fee for Airbnb listings.
5. Option to allow sending a request to book when the reservation days exceed the maximum stay settings.

1. Cancellation of reservations from booking sites is now supported in the Hostex Calendar page.
2. VAT is no longer a mandatory option in the pricing settings for listings.
3. Tax rates can now be set with decimal values.
4. New amenities added: SPA and hot tub.
5. Improved time format on the guest end.
6. Enhanced display of multiline text in the mobile view on the guest end.

• Support for setting tax rates for booking site listings.
• Smart lock passcodes now include an expiration setting.
• Back buttons have been added at certain steps in the booking widget.

Hosts often encounter situations where their listings have a minimum stay requirement, such as 4 nights. However, there are instances when there is a gap between two bookings, and the remaining available days fall short of the minimum stay requirement (e.g., a 3-day gap).

As a host, you would like to fill these gaps and allow bookings for those specific days, without constantly monitoring and adjusting the minimum stay settings on your calendar.

By utilizing the gap management feature in Hoste...

Hosts often encounter situations where their listings have a minimum stay requirement, such as 4 nights. However, there are instances when there is a gap between two bookings, and the remaining available days fall short of the minimum stay requirement (e.g., a 3-day gap).

As a host, you would like to fill these gaps and allow bookings for those specific days, without constantly monitoring and adjusting the minimum stay settings on your calendar.

By utilizing the gap management feature in Hostex, hosts can seamlessly handle gaps in their calendars and automatically adjust the minimum stay requirements, allowing bookings for shorter stays. This eliminates the need for manual intervention and ensures a more efficient and optimized booking process.

• Access the Automation settings in Hostex.
• Create a new gap rule.
• Set a threshold value.
• Save.

After that, whenever a gap falls below this threshold, the minimum stay for the corresponding date will be automatically adjusted to match the length of the gap.

Your vacation rental may host guests from all over the world, which means they might reach out to you in different languages. To address this, Hostex previously offered the HostGPT feature to help provide response suggestions.

However, some hosts have reported difficulty understanding messages from guests, making it hard to assess whether HostGPT's suggestions are accurate.

Now, with the new translatio...

Your vacation rental may host guests from all over the world, which means they might reach out to you in different languages. To address this, Hostex previously offered the HostGPT feature to help provide response suggestions.

However, some hosts have reported difficulty understanding messages from guests, making it hard to assess whether HostGPT's suggestions are accurate.

Now, with the new translation feature, you simply need to click the button in the top right corner of your inbox to translate guest messages into your current language.

When scheduling cleaning tasks, you may want to communicate specific requirements to your cleaners. Previously, you could only include these checklists in the task description.

Now, Hostex allows you to add a standard checklist to your cleaning tasks.

This way, when cleaners receive the task, they will see the checklist you’ve provided and will need to confirm each item as completed, reducing the chances of anything being overlooked.

![](/uploads/PoPNuZ_P...

When scheduling cleaning tasks, you may want to communicate specific requirements to your cleaners. Previously, you could only include these checklists in the task description.

Now, Hostex allows you to add a standard checklist to your cleaning tasks.

This way, when cleaners receive the task, they will see the checklist you’ve provided and will need to confirm each item as completed, reducing the chances of anything being overlooked.

Additionally, you can also include a checklist when creating tasks using the automation feature.

Here’s a common checklist for cleaning tasks in a vacation rental:

• Change bed linens
• Clean mattress
• Check pillows and blankets
• Vacuum or sweep floors
• Mop floors
• Clean carpets
• Clean toilet
• Clean sink and shower
• Wipe mirrors
• Restock toilet paper and towels
• Wash cooking utensils and dishes
• Wipe down countertops and stovetop
• Clean inside of refrigerator (if needed)
• Empty trash bins
• Sweep and clean hallways
• Wipe down furniture
• Clean windows
• Wipe door handles and light switches
• Check all appliances for proper functioning
• Inspect heating and cooling systems
• Restock minibar and tea/coffee supplies
• Restock toiletries

• When manually creating a booking in the Calendar, you can now specify the type and number of guests.
• During the "Link My Listing" process, you can directly preview your property.
• Support for setting the minimum stay for Houfy listings.
• Automation tasks now allow the creation of task types beyond just cleaning.

We are excited to introduce a new feature that allows you to set pricing ratios at the property level. This enhancement is designed for hosts listing their properties on multiple platforms who want to quickly adjust prices across different channels based on specific ratios.

Previously, our system supported a global pricing ratio, meaning all properties applied the same pricing rules. However, we received feedback from hosts indicating that each property has unique circumstances that require tai...

We are excited to introduce a new feature that allows you to set pricing ratios at the property level. This enhancement is designed for hosts listing their properties on multiple platforms who want to quickly adjust prices across different channels based on specific ratios.

Previously, our system supported a global pricing ratio, meaning all properties applied the same pricing rules. However, we received feedback from hosts indicating that each property has unique circumstances that require tailored pricing strategies.

With the new property-level pricing ratio settings, you can now define specific ratios for each individual property. This allows for greater flexibility and customization when managing your listings.

• Navigate to the Calendar or Price page.
• Select the desired property or room type.
• On the right-hand side, access the Pricing Ratio setting.
• Enable the Pricing Ratio for the listings associated with this property.
• Configure the specific ratios according to your preferences.

After that, when you manually modify the price or the integrated smart pricing tool modifies the price, the final price of each listing will be calculated based on this ratio.

Please note that if you enable the Listing Pricing Ratio, it will override the Global Pricing Ratio rules you have set.

Other updates:

• Added support for setting date-level minimum stay for Vrbo.
• You have the option to restrict smart pricing tools like PriceLabs from modifying booking restrictions for specific listings. For example, you can set a fixed minimum stay of 7 days for your weekly discount in listing level and prevent PriceLabs from making changes to it.
• Multiple discounts such as early bird, long stay, and last-minute offers can now be set for Airbnb listings.

• Cleaning task list now distinguishes between assigned and unassigned tasks.
• Redesigned the cleaning calendar with support for exporting a specific cleaner's schedule as iCal.

• Added support for notifying cleaners via WhatsApp (previously supported email notifications).

• SMS notifications for cleaners will be supported in the next 3-4 weeks.

• Now you can choose to enable or disable specific types of notifications or reminders.

• Optimized the calendar view in the cleaner interface, all...

• Cleaning task list now distinguishes between assigned and unassigned tasks.
• Redesigned the cleaning calendar with support for exporting a specific cleaner's schedule as iCal.

• Added support for notifying cleaners via WhatsApp (previously supported email notifications).

• SMS notifications for cleaners will be supported in the next 3-4 weeks.

• Now you can choose to enable or disable specific types of notifications or reminders.

• Optimized the calendar view in the cleaner interface, allowing for viewing more dates and providing richer information.

• Improved automation of cleaning tasks, allowing automatic creation of tasks before check-in and after check-out.

• Around the booking request feature of the booking site, we have added multiple notifications and allow guests to communicate directly with hosts via email. Hosts can easily manage these operations using the Hostex Inbox.

• Hostex interface now displays a new booking request notification/app push to hosts.
• After a guest sends a booking request, they will receive a confirmation message from the host via email. The guest can directly reply to the email to communicate with the host.
• After the...

• Around the booking request feature of the booking site, we have added multiple notifications and allow guests to communicate directly with hosts via email. Hosts can easily manage these operations using the Hostex Inbox.

• Hostex interface now displays a new booking request notification/app push to hosts.
• After a guest sends a booking request, they will receive a confirmation message from the host via email. The guest can directly reply to the email to communicate with the host.
• After the booking request is accepted or declined by the host, the guest will receive relevant notifications by email.
• Once the booking request is accepted by the host and the reservation is created, the guest will receive a booking details email (this feature was already available before).

• Automation messages can now be conditionally set based on whether the booking includes children, infants, or pets.

• In the reservation list, you can now filter by room type.

• You can set whether to allow team accounts to view room rates in bookings.

• The Guest list now includes channel and property information for guests' previous bookings.

We are thrilled to announce that the long-awaited integration with Google Vacation Rentals​ is now live in Hostex!

This powerful integration allows you to effortlessly expand your property's visibility to millions of travelers searching directly on Google with just one click.

Key Benefits

• Increased Visibility: Reach a massive audience of travelers searching for accommodations on Google.
• Effortless Syndication:...

We are thrilled to announce that the long-awaited integration with Google Vacation Rentals​ is now live in Hostex!

This powerful integration allows you to effortlessly expand your property's visibility to millions of travelers searching directly on Google with just one click.

Key Benefits

• Increased Visibility: Reach a massive audience of travelers searching for accommodations on Google.
• Effortless Syndication: No manual data entry required. Sync your listings with a single click.
• Seamless Experience: Manage your Google Vacation Rental presence directly from your familiar Hostex dashboard.

How to Get Started

1. Navigate to your Hostex Booking Site Builder.
2. Locate the Google Vacation Rentals​ integration option.
3. Click.

Your listings in the booking site created on Hostex can now be published on Google Vacation Rental with just one click.

Requirements to connect to Google Vacation Rentals

Before setting up the connection with Google Vacation Rentals, you should be aware of certain requirements imposed by Google to use this integration.

• Each rental must have a name and description, at least one bed, and at least eight photos with captions, and not be registered as a hotel on Google.
• Each image should be at least 720 pixels wide and 720 pixels high. The aspect ratio should be 4:3.
• The rental type must be one of the following: Boat, Bungalow, Chalet, Farmhouse, Mobile Home, Apartment, House, Room, Student Housing, or Villa.
• Your website must be published. Learn how to publish your website.

Hostex is now an official connectivity partner of Houfy, providing a reliable and secure connection to manage your Houfy account.

With Hostex, you can easily handle bookings, calendars, pricing, messages, and reviews for your Houfy listings.

How to connect a Houfy account to Hostex?

To integrate your Houfy account with Hostex, please follow the steps below:

• Log in to your Houfy account.
• Locate the API Access Token in your Houfy account settings.

![0](/uploads/image-4-1024x54...

Hostex is now an official connectivity partner of Houfy, providing a reliable and secure connection to manage your Houfy account.

With Hostex, you can easily handle bookings, calendars, pricing, messages, and reviews for your Houfy listings.

How to connect a Houfy account to Hostex?

To integrate your Houfy account with Hostex, please follow the steps below:

• Log in to your Houfy account.
• Locate the API Access Token in your Houfy account settings.

• Go to the Hostex’s Connected Accounts.
• Click on “Connect an account.” and select Houfy.
• Paste the API Access Token into the text box in Hostex.

Note: It is important to keep your API Access Token confidential and secure. Do not share it with anyone else, as it grants access to your Houfy account through Hostex.

Hostex is now an official connectivity partner of Expedia, providing a reliable and secure connection to manage your Expedia account.

With Hostex, you can easily handle bookings, calendars, pricing, messages, and reviews for your Expedia listings.
To connect an Expedia account to Hostex:

To integrate your Expedia account with Hostex, please follow the steps below:

• Navigate to the Connected Accounts section within Hostex.
• Click the “+” button to add a new Expedia account.
• Enter y...

Hostex is now an official connectivity partner of Expedia, providing a reliable and secure connection to manage your Expedia account.

With Hostex, you can easily handle bookings, calendars, pricing, messages, and reviews for your Expedia listings.
To connect an Expedia account to Hostex:

To integrate your Expedia account with Hostex, please follow the steps below:

• Navigate to the Connected Accounts section within Hostex.
• Click the “+” button to add a new Expedia account.
• Enter your Expedia login credentials and Hotel IDs to complete the connection process.

• Click on the Link my listings.
• Select the property or room type you want to link on the left.
• Click on the Link button on the right side.

Other things you should know：

Before connecting your Expedia account to Hostex, there are a few things you should be aware of:

• When you connect your Expedia account with Hostex, all rate plans for a listing are loaded into Hostex, and you must link all these rate plans to the relevant property or room type on Hostex.
• Due to API restrictions imposed by Expedia, reservations and reviews made prior to the integration cannot be synced with Hostex. Only new reservations and reviews received after the connection will be synchronized.
• After the connection is established, you may notice that the price displayed for your Expedia listings shows as 0. This does not impact the booking process. You can manually adjust the prices in Hostex to reflect the correct values as needed.
• If your listing has several price plans that rely on the Standard Rate Plan, then you only need to set the price of the Standard Rate Plan, and the other rate plans will automatically change based on it.

1. The Booking Site now allows you to receive bookings without adding a payment account.

When you haven't added a payment account, guests can send booking requests through your booking site. You will see these requests in your Inbox and can choose to accept or reject them.

2. Guests can now select the number of adults, children, infants, and pets when making a reservation.

These settings are linked to the extra guest fee, pet fee, and not suitable for infants settings. You can...

1. The Booking Site now allows you to receive bookings without adding a payment account.

When you haven't added a payment account, guests can send booking requests through your booking site. You will see these requests in your Inbox and can choose to accept or reject them.

2. Guests can now select the number of adults, children, infants, and pets when making a reservation.

These settings are linked to the extra guest fee, pet fee, and not suitable for infants settings. You can choose to exclude certain types of guests.

3. In the Inbox, you can see detailed information about inquiries related to the booking site.

If a guest contacts you through instant messaging before making a reservation, you will be able to view the inquiry details in your Inbox.

4. The Booking Widget supports customizable button colors.

We have added the ability to customize the button color of the booking widget, allowing you to match it with your theme. Additionally, we have included a white background color for the widget to ensure readability on different backgrounds.

And here are the additional updates related to the booking site:

• You can now preview your booking site using the booking site editor before publishing it.
• We have simplified the URL structure of the booking site property page for easier sharing.
• We have optimized the performance of certain pages on the booking site and resolved some known issues.
• We now allow the deletion of a booking site (apologies for not providing this functionality previously).

There are also some additional minor features:

• When setting base prices, you can now set them based on listings (previously, you could only set them based on channels).
• The listing names on Booking.com/Expedia now have a "Property Name" prefix for easier differentiation.
• Fixed an issue with PriceLabs unexpectedly modifying the minimum stay for certain rate plans.
• Removed the feature that sent email notifications to hosts when guests interacted with the check-in guide.

• Review automation now allows selecting the date for sending reviews. You are no longer limited to reviewing guests on the check-out date. You can set any desired date for sending the review.
• Improved UX with PriceLabs integration to reduce confusion.
• You can now directly select dates with existing reservations on the Price calendar.
• Inbox now supports handling Airbnb reservation modification requests.
• When clicking on a reservation in the Calendar page to create a cleaning task, the de...

• Review automation now allows selecting the date for sending reviews. You are no longer limited to reviewing guests on the check-out date. You can set any desired date for sending the review.
• Improved UX with PriceLabs integration to reduce confusion.
• You can now directly select dates with existing reservations on the Price calendar.
• Inbox now supports handling Airbnb reservation modification requests.
• When clicking on a reservation in the Calendar page to create a cleaning task, the default date is set to the check-out date of the reservation.
• You can now copy the booking summary information to the clipboard from the booking details window, making it easier to share information with your team members.

We are excited to announce a new feature that allows you to directly input guest email addresses when creating direct bookings. This enhancement streamlines communication and improves guest engagement.

• Direct Messaging: Click the Chat button in the booking details to send messages directly to the guest. These messages will be sent via email.
• Automated Messages: Any automated messages you have set up will also be sent to the guest via email.
• Guest Email Replies: Guests can ...

We are excited to announce a new feature that allows you to directly input guest email addresses when creating direct bookings. This enhancement streamlines communication and improves guest engagement.

• Direct Messaging: Click the Chat button in the booking details to send messages directly to the guest. These messages will be sent via email.
• Automated Messages: Any automated messages you have set up will also be sent to the guest via email.
• Guest Email Replies: Guests can reply directly to the emails they receive, and you will receive their responses in Hostex's inbox.

For bookings made through OTA platforms, you can also modify the booking details to input the guest's email address, allowing the same communication capabilities.

You can now easily manage booking restrictions for all your properties in a single operation, regardless of how many properties you have. This feature streamlines the process, saving you time and effort.

How to Use Bulk Booking Restrictions Editing?

• Navigate to the Price section in your Hostex.
• Select "Bulk Restrictions Editing" from the Bulk editing options.

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You can now easily manage booking restrictions for all your properties in a single operation, regardless of how many properties you have. This feature streamlines the process, saving you time and effort.

How to Use Bulk Booking Restrictions Editing?

• Navigate to the Price section in your Hostex.
• Select "Bulk Restrictions Editing" from the Bulk editing options.

• Select the date range and the properties you want to modify.
• Choose the specific items you wish to change.
• Update the corresponding values as needed.

• Automated Messaging Rules: Now includes support for attaching images.
• Inbox Enhancement: Send images directly to Booking.com through the Inbox.
• Metrics Improvements: The Statistics section now features "By Group" analysis.
• Enhanced Transaction Metrics: Additional filters are now available for more detailed insights.
• Calendar Adjustments: Reservation color saturation has been refined for better visibility.
• Task Creation: You can now create tasks for dates prior...

• Automated Messaging Rules: Now includes support for attaching images.
• Inbox Enhancement: Send images directly to Booking.com through the Inbox.
• Metrics Improvements: The Statistics section now features "By Group" analysis.
• Enhanced Transaction Metrics: Additional filters are now available for more detailed insights.
• Calendar Adjustments: Reservation color saturation has been refined for better visibility.
• Task Creation: You can now create tasks for dates prior to today on the calendar page.
• User-Friendly Updates: Improved ease of changing email addresses and passwords.
• Notification Management: The web version allows you to clear all pop-up notifications with a single click.

🎉 Exciting News: We have launched a brand new product website with more subscription options available. For more details, please visit hostex.io.

Hostex now supports Open API and webhooks, enabling seamless integration for users and third-party applications.

1. OpenAPI：

The Open API provides the following features:

• Restful API.
• Ability to create direct bookings.
• Access to view and modify availability, prices, and booking restrictions.
• Retrieval of property and room type data.
• Sending and receiving instant messages.
• Retrieval of review data.
• Asynchronous callbacks through webhooks.

[Click to view the technical doc...

Hostex now supports Open API and webhooks, enabling seamless integration for users and third-party applications.

1. OpenAPI：

The Open API provides the following features:

• Restful API.
• Ability to create direct bookings.
• Access to view and modify availability, prices, and booking restrictions.
• Retrieval of property and room type data.
• Sending and receiving instant messages.
• Retrieval of review data.
• Asynchronous callbacks through webhooks.

Click to view the technical documentation

2. Webhooks

Webhooks are a method by which Hostex can automatically send real-time data notifications to your specified URLs when specific events occur.

When there are new reservations, changes in reservations, changes in availability or pricing, new guest messages, or guest reviews of your listing, Hostex will send HTTP POST requests to the URLs you provided.