How to Automate Airbnb Host Reviews (with review examples)

How important the reviews are for an Airbnb host, and what impact the Airbnb host reviews have on the ranking of a listing, we’ve talked about in our previous articles.

As a smart vacation rental host, you’ve surely realized that people will write a bad review to express complaints or anger if the stay was unpleasant; but most guests who are likely to leave a five-star reviews are often the ones who are most likely to forget to do so, even though Airbnb actively encourages guests to leave reviews.

As you may have noticed, and as most hosts have learned by practice, one of the most effective ways to push guests to leave reviews is to write one yourself first. When you do this, Airbnb sends a prompt to guests saying “Read what the host said about you” or “See your rating” but will first ask them to write their review. This was helpful because it pushed most guests to write reviews that they otherwise wouldn’t have.

So, hosts who have discovered this tip are sending Airbnb Host reviews for each guest individually. If nothing special or negative happens, generally these reviews will be template messages already prepared. It’s smart to do this, but you’ll need to have multiple templates ready to rotate them to keep things fresh.

10 Best Host Review Templates

Here are 10 Airbnb host review templates already for you, and you can use them for free.

– {Guest name} was an absolute pleasure to host. I was happy to host them and would gladly recommend them to any other host!

– {Guest Name} was a very friendly, neat, and quiet guest. We just knew our house was in good hands with them.

– {Guest name} is welcome at our place anytime. They left the apartment very clean and tidy, also very polite – communication was very delightful!

– {Guest Name} was a great guest! Very nice, fun, clean, easy to talk to, and respectful of house rules. {Guest Name} is welcome at our place anytime.

– {Guest Name} was very friendly and polite. She left the apartment in an absolutely fine and clean condition. I very much recommend her as a guest to everyone.

– It was a pleasure hosting {Guest Name}. They were very nice guests, the communication was excellent. We look forward to hosting them again.

– {Guest Name} was a great guest. Good communicators, respectful, and left our home in good condition. Highly recommend them to any other host.

– {Guest Name} took care of our home as if it were their own. They left things clean and in place. We look forward to them staying with us again!

– It was a pleasure to host {Guest Name}. I would sincerely love the opportunity to host them again on their return visits to {city name}.

– {Guest Name} was a superb guest and any host would be lucky to have them. They left the space looking like they weren’t even there and I would host them again.

Okay, now that you know the importance of Airbnb host reviews and you’ve been given plenty of pre-written host review templates, even so, it can be very tedious to deal with this repetitive task by yourself every day, if you are a host or manager managing multiple properties.

But no need to worry, Hostex will do it all for you!

After your guests leave, the Hostex system will automatically make reviews for your Airbnb bookings as you preset, and it can even automatically respond to your guests’ reviews.

How to send reviews automatically?

Just a few simple steps and you’re good to go!

1. Go to the Automation on Hostex.
2. Switch to the Review page.
3. Click on the New Rule button.
4. Set up a rule to Send reviews to guests.
5. Add your host review template, and select when you want the review to be sent out.

As you may manage multiple properties from multiple booking platforms with Hostex, you can also have the option to assign these host review rules to any of these categories.

That’s not enough, to be completely relieved from this job, you may also need Hostex to help you auto-respond to the reviews that your guests give you. No problem, of course.

How to respond to reviews automatically?

It also takes only a few very simple steps.

1. Go to the Automation section.
2. Switch to the Review page.
3. Click on the New Rule button.
4. Set up a rule to Respond to guests.
5. Set different response templates for different star ratings.

And that’s it. Once you’ve gone through this setup process, you can then sit back and relax, and let Hostex do the heavy lifting for you.

Airbnb host reviews are just one of the many nagging small jobs for short-term rental hosts, and the way to get rid of them is actually quite simple and easy, just automate it.

Hostex offers many other automated features such as automatic replies, automatic check-in guide, automatic messaging, automatic cleaning tasks, and automatic price changes, and we’re constantly exploring more possibilities in this area to make short-term rental management a real piece of cake!