Hospede de forma más inteligente y gane más: la pila tecnológica de Shinghome con Hostex y PriceLabs

Shinghome is a fast-growing short-term rental company based in Bangkok, managing over 300 high-end vacation properties across the city. As their portfolio expanded, so did the complexity of managing multiple OTAs, daily pricing updates, and hundreds of guest messages.

To stay competitive and efficient, the Shinghome team needed a better way to streamline operations, reduce manual tasks, and boost occupancy. That’s when they adopted Hostex y Laboratorios de precios — the most powerful tools designed for professional short-term rental operators.

The result?

Shinghome cut the equivalent of 3 full-time staff hours and pushed their occupancy rate to 90%.

This article explores how Shinghome transformed its business using Hostex and how tools like PriceLabs played a supporting role in helping them scale with confidence.

What Shinghome Struggled With Before Automation

Founded in 2018, Shinghome has quickly become one of Bangkok’s top vacation rental operators. With a hybrid team split between Chengdu and Bangkok, they’ve built a well-coordinated operation that balances financial management, guest communications, and on-the-ground support with precision.

However, before using Hostex and PriceLabs, the team faced several operational challenges that slowed their growth:

• Manual calendar management across 8 platforms
  Updating availability and reservations across multiple OTAs caused frequent double bookings. It also took over four hours a day to fix related errors.
• Inefficient pricing adjustments
  Any rate change had to be applied manually—platform by platform, date by date—making pricing strategy time-consuming and error-prone.
• Heavy workload from guest messaging
  Hundreds of guest inquiries came in daily. Without automation, the team had to respond around the clock, draining their energy and focus.
• Unbookable gap days
  They couldn’t adjust minimum-stay rules in real time. As a result, short calendar gaps remained unbooked and revenue was lost.
• High dependence on OTAs
  Heavy reliance on OTAs meant paying high commissions. Raising prices hurts competitiveness; keeping them low cuts into profits.

How Shinghome Achieved 90% Occupancy with PriceLabs and Hostex

After implementing Hostex and PriceLabs, Shinghome quickly resolved its biggest operational challenges. They first selected Hostex for its powerful channel management and property operations features. Then, on Hostex’s recommendation, they adopted PriceLabs to automate dynamic pricing and revenue optimization.

As Alex from Shinghome puts it:
“The integration between Hostex and PriceLabs gave us a fully automated system. No more manual pricing. No more calendar errors. Just control.”

1. Streamlining Operations with Hostex

Hostex became the central hub for Shinghome’s daily operations. It enabled them to:

• Use a centralized calendar to update availability, pricing, and bookings across all OTAs in real time, with powerful bulk editing capabilities.
• Automate guest communication with AI-driven messaging, which handles inquiries from every platform and proactively sends key updates to guests at check-in and check-out.
• Build a sitio web de reserva directa using Hostex’s built-in site builder, which also publishes listings to Google Vacation Rentals at no extra cost.

“We no longer need to juggle eight platforms and five tools. Hostex consolidates everything into one intuitive system.”

Obtenga más información sobre how Hostex helps vacation rental hosts.

2. Boosting Occupancy with PriceLabs

By integrating PriceLabs with Hostex, Shinghome was able to:

• Automatically adjust pricing based on local events and seasonal demand
• Set custom pricing rules, like +15% on weekends or -10% for long stays
• Forecast demand up to six weeks in advance
• Apply minimum-stay rules to turn calendar holes into bookable nights

Most importantly, the seamless connection between Hostex and PriceLabs meant that pricing and availability synced in real time. Consequently, the Shinghome team saved hours of manual work, eliminated rate errors, and maximized occupancy across all their listings.

“The minimum-stay gap rules are a game-changer. What used to be lost revenue is now bookable nights.”

Obtenga más información sobre how PriceLabs helps property managers.

The Results: 90% Occupancy and a Leaner, Smarter Team

With Hostex and PriceLabs working seamlessly together, Shinghome achieved transformative results:

• Reduced manual workload equivalent to 3 full-time staff
• Maintained occupancy rates consistently above 90%
• Eliminated overbookings and pricing discrepancies
• Filled calendar gaps and maximized total revenue

These improvements were not just operational—they were strategic. By automating their core processes, Shinghome was able to shift focus from firefighting to growth.

Advice from Shinghome to Fellow Property Managers

“Whether you manage ten properties or hundreds, the combination of Hostex and PriceLabs gives you the control and efficiency needed to scale. Hostex keeps your availability aligned, and PriceLabs ensures you’re always priced to perform.”

This case study highlights how smart automation and integrated tools can unlock scalable, sustainable growth. For short-term rental operators, adopting platforms like Hostex is no longer optional—it’s a competitive advantage.

After all, growth isn’t just about adding more properties. It’s about equipping your team with the right tools to make faster, smarter decisions every day.