Hostex × BetterSTR : des guides qui améliorent l'expérience client

For short-term rental hosts, delivering a seamless and personalized expérience client is key to earning 5-star reviews. That’s why Hostex integrates with BetterSTR — a guest experience platform built by seasoned Superhosts—to bring your hospitality game to the next level.

With this integration, you can automatically generate and send personalized guidebooks to each guest, including their check-in details, door codes, and key property information. Everything they need is now in one place, available anytime.

What Is BetterSTR?

BetterSTR is a guest experience platform created by experienced Airbnb Superhosts. They know what truly matters to guests and have built tools designed to help hosts simplify communication, enhance professionalism, and impress every guest.

At the core of BetterSTR is the Better Guidebook—a dynamic, reservation-linked guide that personalizes the guest experience from start to finish. It automatically pulls in reservation data and generates a unique digital guide for each stay.

Key Features of the Better Guidebook

With BetterSTR, hosts can:

• Instantly create personalized guidebooks that include the guest’s name, check-in/out times, and access info
• Show smart lock codes (e.g., last 4 digits of guest’s phone number) for added security
• Embed property walkthrough videos for visual instructions
• Generate QR codes that link directly to appliance or remote control guides
• Customize visibility so guests only see content relevant to their stay
• Deliver guides via SMS for reliable reach
• Enrich the experience with local weather widgets and Viator-powered activity suggestions

This all-in-one guide reduces repetitive questions and ensures your guests feel informed and taken care of, without needing to message you.

Why Integrate BetterSTR with Hostex?

The integration automates guidebook creation by syncing reservation data from Hostex in real time. This means:

• No more repetitive messaging, each guest receives a tailored experience
• Fewer questions and fewer errors, guests find what they need, when they need it
• Smoother operations, especially for remote and multi-property hosts
• Higher guest satisfaction and more 5-star reviews

By embedding this functionality into your Hostex workflow, you can scale your business without sacrificing the personal touches that make great stays unforgettable.

Affordable and Accessible

BetterSTR’s core product—the Better Guidebook—is gratuit to use.

If you choose to deliver guidebooks via SMS, messages cost just $0.10 NZD each. It’s a low-cost way to ensure critical check-in details are seen and remembered.

Get Started Today

Ready to simplify your guest communication and boost satisfaction?
👉 Check out the integration guide here to connect your Hostex account with BetterSTR in minutes.