How To Send A Door Lock Code to My Guest?

You can send the lock code to guests via “Check-in Guide” automatically.

Via the check-in guide, guests can easily be informed of all the information from check-in to check-out, such as an address, lock code, WiFi password, check-out time, etc. , you can also collect deposits through it.

This feature can reduce a lot of workload for hosts in repeated inquiries.

How to set up the door lock code?

① Smart lock setting

Once you integrate the smart lock accounts with Hostex, the paired smart locks will automatically generate a code for each reservation.

  • code generation time: 3 days before the check-in date.
  • code validity period: From the check-in day at 12:00 PM to the check-out day at 2:00 PM.
  • code visibility time: Set in the check-in guide of the property.

② Digital lock setting

You can set a fixed code for your digital lock in Check-in Guide section.

② Manual setting

You can also fill in the code for a reservation manually.


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