Why Is My Booking.com Calendar Blocked After Connecting to Hostex?

Once your Booking.com accounts are connected to Hostex, which is an official connectivity partner of Booking.com, you can only manage your calendar & rate plans in Hostex, and it will be much easier than that in Booking.com.

And, whenever a Booking.com listing is connected with Hostex, the previously set prices and availability will be reset to 0 by default, and your Booking.com calendar will be disabled to prevent operation conflicts.

How Do I Make a Booking.com Property Bookable After Connecting It to Hostex?

To do this, follow the steps below:

  1. Get to the Price calendar.
  2. Click on any date of a listing’s Rate Plan.
  3. Select the dates that you would like to be available.
  4. Set a price for those dates.
  5. Save your changes.

Things to keep in mind:

  • If your booking.com listing has several price plans that rely on the Standard Rate Plan, then you only need to set the price of the Standard Rate Plan, and the other rate plans will automatically change based on it.
  • You only need to set the price properly and no need to change the availability manually.
  • If you followed these steps and the property is still not available, please contact Booking.com support.

Other things you should know

You may encounter the following problems when connecting to your Booking.com account.

① Once your Booking.com account is connected to Hostex, all rate plans for a listing will be loaded and you need to link all these rate plans to the relevant property or room type.

② If some rate plans of the property were not shown in Hostex, it means that these rate plans are not XML authorized, you need to contact your Booking.com customer manager to enable the XML authorization.

③ Due to Booking.com’s privacy policy restrictions, reservations created before connecting to Hostex won’t be automatically synchronized with the cancellation status, so if one of them is canceled, you need to contact customer service for assistance.