Touch Stay × Hostex: Automate Your Digital Guest Guidebooks

If you have been hosting for any length of time, you know the “Guest Message Marathon.” It usually starts an hour before check-in. Guests ask for the Wi-Fi password, the front door code, or directions to the nearest pharmacy. These repetitive questions take up hours of your week and keep you tethered to your phone.

We have some exciting news to help you reclaim your time. Hostex has officially integrated with Touch Stay, the industry leader in digital guest guidebooks. This partnership is designed to bridge the gap between back-end operations and front-end guest experience. By connecting these two powerful tools, you can automate your communication, reduce your support load, and provide a truly premium experience for every guest.

What is Touch Stay?

Touch Stay is a digital guidebook platform that replaces the outdated paper welcome folder. It allows you to create a sleek, mobile-friendly guide that guests can access on any device without downloading an app.

Beyond just being a “digital map,” Touch Stay offers several core features designed for professional hosting:

• AI-Powered Guidebook Generator: Build a complete guide in minutes by pulling data directly from your listing.
• Multilingual AI Chatbot: Provide 24/7 support in any language to ensure guests get instant answers.
• Integrated Upsell Store: Boost your revenue by offering early check-ins, equipment rentals, or local tours.
• Direct Branding: Customize the look and feel to match your property’s unique brand.

Why Connect Touch Stay to Hostex?

While Touch Stay is powerful on its own, managing it manually for every new booking is a chore. The real magic happens when you connect it to your Hostex dashboard. This integration adds a layer of intelligence to your guest journey that manual management cannot match.

1. Eliminate Manual Data Entry

When a guest books on Airbnb, Booking.com, or your direct site, Hostex captures the details. By linking the two systems, your guest names and stay dates flow directly into Touch Stay. You no longer need to copy and paste information for every new arrival.

2. Deliver Information at the Perfect Moment

Timing is everything. Through the integration, you can automate the delivery of the guidebook link based on the booking status in Hostex. This ensures the guest receives the “How to get here” info exactly when they need it, reducing pre-arrival anxiety.

3. Unlock Professional Scalability

If you manage multiple properties, keeping guidebooks updated is a massive task. This integration allows you to scale your business without increasing your administrative workload. You manage the inventory in Hostex, and Touch Stay handles the guests’ “on-site” experience.

How the Hostex + Touch Stay Integration Works

The setup is designed to be “plug-and-play.” You don’t need to be a tech expert to get started.

Step	Action	Result
1. Connect	Authorize Touch Stay in your Hostex Integrations tab.	Data begins to flow securely between platforms.
2. Sync	Select which properties you want to link.	Your booking details appear in your Touch Stay dashboard.
3. Automate	Set your messaging rules in Hostex to include the guidebook link.	Guests receive personalized guides automatically.

Claim Your Exclusive Community Discount

We want every Hostex user to experience the benefits of a professional digital guidebook. Therefore, we have partnered with Touch Stay to offer an exclusive 20% discount for our community. Whether you are managing your first listing or your fiftieth, this is the perfect time to elevate your guest experience.

Discount Code: 20hostex26 (valid from January 14 to December 31, 2026)

Enter this code at checkout on the Touch Stay website to claim your savings. Stop answering the same questions over and over, and start focusing on growing your business.