For short-term rental hosts, delivering a seamless and personalized guest experience is key to earning 5-star reviews. That’s why Hostex integrates with BetterSTR — a guest experience platform built by seasoned Superhosts—to bring your hospitality game to the next level.
With this integration, you can automatically generate and send personalized guidebooks to each guest, including their check-in details, door codes, and key property information. Everything they need is now in one place, available anytime.
What Is BetterSTR?
BetterSTR is a guest experience platform created by experienced Airbnb Superhosts. They know what truly matters to guests and have built tools designed to help hosts simplify communication, enhance professionalism, and impress every guest.
At the core of BetterSTR is the Better Guidebook—a dynamic, reservation-linked guide that personalizes the guest experience from start to finish. It automatically pulls in reservation data and generates a unique digital guide for each stay.
Key Features of the Better Guidebook
BetterSTR takes the hassle out by providing three powerful tools designed for hosts and managers: interactive Guestbooks, branded WiFi, and built-in Upsells.
BetterSTR Guestbooks
Our digital Guestbooks integrate directly with Hostex and other platforms to give guests everything they need in one place—automatically.
- Instantly syncs your property and reservation details—no manual setup.
- Personalized property links with check-in info, house rules, and recommendations.
- Real-time updates if bookings change.
- Trackable links sent through the Hostex messaging system.
The result? Fewer guest questions, smoother stays, and happier reviews.
BetterSTR WiFi
BetterSTR WiFi goes beyond communication to power guest engagement and direct marketing. Each guest connects through your branded WiFi splash page, so you capture valuable contact details and re-engage them long after their stay.
- Collect emails from every guest, not just the lead booker.
- Drive repeat bookings with automated emails and SMS offers.
- Showcase your brand on custom WiFi pages.
- Unlock new revenue by promoting upsells like early check-in or local experiences.
BetterSTR Upsells
Turn every stay into an opportunity to earn more. With BetterSTR Upsells, you can promote extras directly through your Guestbook—boosting revenue without adding manual work.
- Seamless Integration: Upsells are built right into the guest experience, so offers feel natural and easy to book.
- Flexible Options: Promote early check-in, late check-out, firewood bundles, a stocked fridge, parking, or curated local experiences.
- Automated Delivery: Guests see upsells at the right time—during booking, pre-arrival, or mid-stay.
- Instant Revenue: Payments and confirmations happen automatically, keeping your workflow simple.
BetterSTR Upsells not only increase your income but also improve guest satisfaction by giving travelers the freedom to customize their stay.
Why Integrate BetterSTR with Hostex?
The integration automates guidebook creation by syncing reservation data from Hostex in real time. This means:
- No more repetitive messaging, each guest receives a tailored experience
- Fewer questions and fewer errors, guests find what they need, when they need it
- Smoother operations, especially for remote and multi-property hosts
- Higher guest satisfaction and more 5-star reviews
By embedding this functionality into your Hostex workflow, you can scale your business without sacrificing the personal touches that make great stays unforgettable.
Affordable and Accessible
BetterSTR’s core product—the Better Guidebook—is free to use.
If you choose to deliver guidebooks via SMS, messages cost just $0.10 NZD each. It’s a low-cost way to ensure critical check-in details are seen and remembered.
Get Started Today
Ready to simplify your guest communication and boost satisfaction?
👉 Check out the integration guide here to connect your Hostex account with BetterSTR in minutes.
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